Job Details

ACO Certified Community Health Worker- MSRDP Business Operations

Job Number: 522614
Categories: Clinical
Dallas, TX

Department: MSRDP Mngd Care Cntrctng Admin
Full/Part Time/PRN: Full-Time
Regular/Temporary: Regular


This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information


Salary Negotiable 

Experience and Education

High school graduation or equivalent and current certification as a community health worker in the state of Texas with at least (6) months related experience required.  Bi-lingual preferred.

Job Duties

1.Assist patients in overcoming barriers and obtaining resources to support the medical and care coordination plan of care.
2.Work closely with patients under the direction of the ACO Nurse and Physician to ensure adherence to medical visits, including appointment reminders if necessary. Help patients access and utilize available resources, including scheduling appointments and assisting with completion of financial applications, as applicable.
3.Provide ongoing follow-up, basic motivational interviewing and goal setting with patients and families as defined in their plan of care.  Follow-up with patients via phone calls or home visits as necessary. Document activities, service plans and results in an effective manner while strictly adhering to the policies and procedures in place. Be responsible for providing consistent and regular communication to the ACO Nurse and other members of the care coordination team for ongoing evaluation of the patient/family status.
4.Motivate patients to be active, engaged participants in their health through active follow up in accordance with the plan of care.
5.Build and maintain positive working relationships with the patients, providers, and nurses.
6.Continuously expands knowledge & understanding of community resources.
7.Provides patient education for chronic disease and prevention, both with ACO patients as well as in community settings.

**Other Duties:  Performs other duties as assigned. 

To the extent provided by applicable law, no person shall be excluded from participation in, denied the benefits of, or be subject to discrimination under any program or activity sponsored or conducted by The University of Texas System or any of its component institutions, on the basis of race, color, national origin, religion, sex, sexual orientation, age, veteran status, or disability.

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