Job Details


Job Number: 529667
Categories: Professional
Dallas, TX

Department: University Hospitals
Full/Part Time/PRN: Full-Time
Regular/Temporary: Regular


This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information


Salary Negotiable 

Experience and Education

A Bachelor¿s degree from a recognized college or university.
6 plus years of Supervisory/Management experience in Patient Access-related functions (Pre-Registration, Financial Clearance, Financial Counseling Arrival and Registration, and Authorization/Referral/Precert Management) within a progressive healthcare environment.
Ten (10) plus years of revenue cycle operations experience. Leader or member of a revenue cycle transformation effort where key functions were reviewed for standardization and centralization. Previous experience using or implementing Epic. A Master¿s Degree from a recognized college or university in Health Care Administration or Business Administration is preferred. Health Access Manager Certification through the National Association of Healthcare Access Management preferred.

Job Duties

¿Oversite and management of patient scheduling, registration, insurance and benefits verification, authorization and financial counseling.oAssesses and makes recommendations to improve the efficiency of current systems/processes for all applicable registration and financial services oFormulates and implements policies and procedures to facilitate the efficient functioning of related departments oDevelops and maintains current departmental manuals, where applicable. oDevelops financial programs consistent with changing regulatory and fiscal environment in accordance with institution¿s mission and vision oPromotes optimal efficiency and productivity by integrating functions across service lines oEnsures cash reconciliation and auditing functions are in compliance with the finance department¿s policies and procedures
¿Partners with Information Services to ensure optimal registration flows as they relate to financial billing and regulatory requirements oAssesses the front-end inpatient and outpatient system registration and insurance screens; incorporates the financial billing requirements oIntegrates system needs and requirements based upon the care coordination model and decentralization of services in conjunction with all appropriate departments oEnsures compliance and the integrity of data with billing and regulatory requirements
¿Provides guidance and direction to various departments regarding current insurance regulations and payment policies oCommunicates on an on-going basis, all pertinent insurance information to decentralized financial registration areas oKeeps abreast of insurance issues as they relate to reimbursement, and regulatory requirements oWorks in conjunction with Clinical Practice Plan regarding related insurance and managed care issues oAssesses registration practices as it related to outpatient procedures and hospital reimbursement and communicates accordingly oEnsures effective monitoring and feedback to all decentralized financial registration areas oAssesses new procedures performed in various ancillary departments in order to capture appropriate charges
¿Provides overall guidance and direction to Patient Access departments oPromotes departmental and organizational activities for providing courteous customer service to patients, families, visitors and external customers.oCoordinates inter-departmental activities in order to provide continuity of care/services for patients oResponds to concerns of patients, families, physicians and staff oTroubleshoots various patient issues as it relates to financial services oKeeps abreast of all federal, state, and county rules and regulations pertaining to Medicaid reimbursement oCommunicates patient-related information to appropriate departments, as necessary
¿Selects, develops, manages and evaluates direct reports; and oversees the selection, development, management and evaluation of indirect reports
¿Maintains positive relationships and align service standards with members of the Revenue Cycle Team. Promotes and contributes positively to the team by working to assist co-workers, contributing ideas and problem solving with co-workers and contributes positively to intra-departmental and inter-departmental relationships.
¿Participates in Leadership Development activities; implement strategies and processes to improve employee morale and performance.
¿Prepares department operating budgets on an annual basis and monitors areas of responsibility for compliance within current budget.

**Other Duties:  Performs other duties as assigned. 

UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. In accordance with federal and state law, the University prohibits unlawful discrimination, including harassment, on the basis of: race; color; religion; national origin; gender, including sexual harassment; age; disability; citizenship; and veteran status. In addition, it is UT Southwestern policy to prohibit discrimination on the basis of sexual orientation, gender identity, or gender expression.

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