OP SURG ADMTG REP - PRN VARIOUS SHIFT HOURS
Categories: Administrative / Clerical Support
Department: University Hospitals
Full/Part Time/PRN: PRN
Experience and Education
Triages phone calls, transferring to RN, voicemail, etc. as appropriate. Maintains daily productivity goals and key indicators.
Verifies patient has been properly identified to prevent multiple or duplicate medical records and Parkland numbers, attaining 98% accuracy rate. Manages files, coordinates pick-up from departments. Collects from physicians, pulls and replaces charts, and documents medical record requests.
Prepares physician patient schedules, documents appointments onto appropriate physician's schedule, writes appointments onto discharge sheets for patients, and coordinates appointments for unit.
Balances cash drawer at each day's end. Takes bank deposit to appropriate location each morning.
Provides administrative support to department as needed. Schedules meetings, organizes calendars, prepares correspondence, etc. Distributes mail to appropriate parties. Opens mail for unit and takes actions accordingly.
Obtains appropriate signatures on admitting consent forms within 24 hours of admission. Initiates advance directive process. Coordinates referrals. Interacts with payors and patients to ensure that referrals requested by physician are arranged and documented.
Performs data management activities. Ensures updates in IDX, collects encounter forms, verifies that forms have needed information.
Completes monthly reports, such as patient volume report and practice analysis report.
Interviews patients and/or their representative to obtain accurate demographic information, including insurance information. Notifies manager concerning admissions that do not meet hospital's criteria.
Demonstrates ongoing competency skills, above level problem solving skills and decision-making abilities.
Performs other duties as assigned.
UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. In accordance with federal and state law, the University prohibits unlawful discrimination, including harassment, on the basis of: race; color; religion; national origin; gender, including sexual harassment; age; disability; citizenship; and veteran status. In addition, it is UT Southwestern policy to prohibit discrimination on the basis of sexual orientation, gender identity, or gender expression.