SPECIAL ACCOUNTS REP
Categories: Insurance / Billing
Department: University Hospitals
Full/Part Time/PRN: Full-Time
Experience and Education
Performs billing and collections for standard of care services provided to research patients. Provide guidance to those involved in the research process on appropriate billing practices.
Performs billing and collections for shares services with Parkland Hospital and other applicable entities. Advises PFS management, Managed Care dept. management, research coordinators, compliance staff and other stakeholders about issues related to billing and collection of shared services accounts.
Performs billing and collections for special programs such as Komen, VA plastics, elective procedures, Student Health, etc. Processes adjustments as needed to "zero out" these accounts.
Performs other duties related to "special billing" such as THCIC reporting, education of pertinent staff and management, etc.
Utilize systems, tools, and department resources to achieve production and quality targets for resolution of patient accounts.
Investigates and responds to questions or requests for additional information in a timely and professional manner to ensure proper, timely and accurate payment of patient accounts.
Attends in-services, classes and meetings related to all operations to the PFS department. Understands reimbursement of all 3rd party payors.
Completes required online education with minimal/no promoting.
Performs other duties as required.
UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. In accordance with federal and state law, the University prohibits unlawful discrimination, including harassment, on the basis of: race; color; religion; national origin; gender, including sexual harassment; age; disability; citizenship; and veteran status. In addition, it is UT Southwestern policy to prohibit discrimination on the basis of sexual orientation, gender identity, or gender expression.