Job Details

Technical Denials Management Specialist II - Medicine and Ancillary Follow-Up

Job Number: 527377
Categories: Insurance / Billing
Dallas, TX

Department: MSRDP Team 2 Admin
Full/Part Time/PRN: Full-Time
Regular/Temporary: Regular









This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information




Salary Negotiable 



Experience and Education





High School Diploma and two (2) years experience in medical claims recovery and/or collections rules and regulations required.




Job Duties



1. Contacting payers, via website, phone and/or correspondence, regarding reimbursement of unpaid accounts over thirty (30) days or more, also researching and following up on denials and requests for additional information.

2. Interpret Managed Care contracts and/or Medicare and Medicaid rules and regulations to ensure proper reimbursement/collection.

3. Make necessary adjustments as required by plan reimbursement.

4. Performs payment validation by utilizing internal and/or external resources to ensure proper reimbursement.

5. Reviews, research and appeal partially denied claims for reconsideration.

6. Responsible for contacting patients to gain additional information required to resolve an outstanding insurance balance.

7. Functions as resource person for departmental personnel to answer questions and assists with problem resolution.




Performs other duties as assigned. 


UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. In accordance with federal and state law, the University prohibits unlawful discrimination, including harassment, on the basis of: race; color; religion; national origin; gender, including sexual harassment; age; disability; citizenship; and veteran status. In addition, it is UT Southwestern policy to prohibit discrimination on the basis of sexual orientation, gender identity, or gender expression.

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