Manager of Compliance Investigations & Training

Job Number: 190000NR
Category: Professional & Executive
Location: Dallas, TX, US
Department: 106000 – Office of Compliance
Full/Part Time/PRN: Day Job
Regular/Temporary: Regular
Schedule: Full-time


Position ensures alignment with federal and state laws, and University policies and procedures. Provides guidance to other compliance professionals. Leads initiatives that require high-level oversight with general instruction provided on new or more complex compliance work by the Chief Compliance Officer and/or Compliance Program Effectiveness Director. Position works with other compliance-attributed departments to identify training needs and recommend the appropriate delivery systems as well as assist with overall monitoring of compliance training completions.



  • Prepare reports relative to training and support services activities to the Compliance Officer and/or the Director on a periodic basis and on demand.
  • Manages compliance dashboards and communicates results to results to Clinical Departments, Division Administrators, and revenue cycle operations, on a routine basis.
  • Provides input on compliance-related standards, policies and procedures and its related activities to prevent, detect, identify and mitigate illegal, unethical or improper conduct.
  • Makes recommendations based on approval for communicating/delivering regulatory (i.e., NCD/LCD) and other important updates to faculty and staff.
  • Provides routine training to clinical staff and physicians in collaboration with the Director and/or Compliance Analyst.
  • Oversees the Compliance Hotline including the triage and management of cases and investigations.
  • This position will be responsible for leading and supporting high level investigations across the organization.
  • Conducts analysis regarding methods to enhance overall compliance with regulatory guidance specific to General Compliance, Research and Health System.
  • Assures the effectiveness of the compliance program per the UTSW Office of Compliance and the UT System-wide Compliance Program.
  • Directs identified compliance issues to the appropriate existing channels for evaluation and resolution; operational areas to improve the compliance of processes, coordinates and prepares reports and assessments.
  • Performs other duties as assigned.



  • 3 years of experience in the healthcare regulatory space with specific focus in investigations and training. Preferred experience from the FBI or a state or federal agency doing investigations and training.
  • Bachelor’s degree in business administration, healthcare administration or criminal justice field. Master’s degree preferred (in related field).  


  • Work requires strong analytic abilities and wise independent judgement. 

  • Work requires ability to ensure adherence to all policies and procedures of university.

  • Work requires ability to effectively interpret and apply organizational policies, procedures, and systems.

  • Work requires proven supervisory, customer service, written and verbal communication skills.  Effective negotiating skills to communicate and interact with senior management team physicians.

  • Work requires proven ability to handle multiple complex assignments. Planning and problem solving skills with results driven solutions.

  • Work requires knowledge of personal computers.

  • Work requires ability to plan, organize, coordinate, and supervise work of employees as necessary to ensure desired results are achieved.

  • Work may requires telephone and personal contact with all levels of internal and external personnel and organizations.

  • Work requires ability to work with confidential information as appropriate.

Contact Us

UT Southwestern Medical Center
Office of Human Resources, 5323 Harry Hines Blvd., Dallas, TX 75390-9023 | Phone: 214-648-9810