Clinical Operations Program Coordinator - Internal Medicine


Job Number: 379073
Category: Administrative/Clerical
Location: 5323 Harry Hines Blvd, Dallas, TX
Department: 415000 - IM-Department Administration
Full/Part Time/PRN: Day Job
Regular/Temporary: Regular
Schedule: Full-time


This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information


Salary Negotiable

Experience and Education

Bachelor degree in Business Admin., Health Care Admin., Education/Social Science, or related field, and four (4) years experience in a related field are required. Work experience in lieu of the degree.

Job Duties

Assist the Vice-Chair of Clinical Operations and the Director of Finance in the coordination of the clinical program operations for the department. Develop and maintain effective working relationships with internal and external affiliates.

Clarify and advise clinical team of clinical requirements, understand clinical project scope, deliverables, work plan, issues and risks including the need to keep the clinical change implementation on time, and with a high degree of quality.

Under the direction of the Vice-Chair, assist clinic managers with development and implementation of operational plans for new and existing business applications. Manage design, education, training and support of various clinical workflow needs. Work with clinic managers to establish effective internal controls.

Act as liaison for the Vice-Chair of Clinical Operations and the Director of Finance to enact and enforce clinical productivity expectations that include clinic template management and session length expectations. Monitor and report on key clinic information data including visit stats, patient access, patient satisfaction, session numbers and length. Work for improvement in all key indicators.

Assist the Vice-Chair of Clinical Operations in developing and monitoring an effective onboarding and exiting process for faculty and mid-levels into the department clinical operations.

Prepare reports for the Director of Finance to monitor revenue and expense targets for each clinic within the department.

Assist the Vice-Chair of Clinical Operations and the Director of Finance with their calendars, process travel arrangements, reimbursements, etc. Ensure that all departmental communications regarding clinical operations are disseminated as appropriate.

May provide supervision to administrative staff, to include setting work priorities and evaluating employee performance.

Perform other duties as assigned.
**Other Duties: Performs other duties as assigned.

Preferred Skills

Extensive knowledge and high proficiency level of Microsoft Excel

UTSouthwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. In accordance with federal and state law, the University prohibits unlawful discrimination, including harassment, on the basis of: race; color; religion; national origin; sex; including sexual harassment; age; disability; genetic information; citizenship status; and protected veteran status. In addition, it is UTSouthwestern policy to prohibit discrimination on the basis of sexual orientation, gender identity, or gender expression.