Manager, Clinical Workflow Analyst
Job Number: 1900000Z
Location: 5323 Harry Hines Blvd, Dallas, TX
Department: 701012 - Amb-Ambulatory Training Team
Full/Part Time/PRN: Day Job
This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT
Southwestern to obtain criminal history record information
Experience and Education
- Bachelor's degree in nursing or other related field and five (5) years clinical experience (nursing, physician assistant or like ambulatory clinical professional position) to include two (2) yearsin a leadership role required.
- Knowledge of business operations and Lean Six Sigma principals.
- Experience with electronic medical record (preferably EPIC) in ambulatory environment. With at least three (3) years experience working with EpicCare preferred.
- Prior ambulatory care or clinical education experience preferred.
- Strong EPIC experience with advanced EPIC training and detail oriented related experience are required.
- Lead for the clinical aspects of design, building and implementation of the workflow optimization for the ambulatory divisions. Leads the practice through workflowredesign by identifying thegap between current and bestpractice workflows.
- Oversees employees assigned to particular aspects of the workflow optimization team.
- Communicates with clinic and health system leadership regarding the progress of the workflow initiatives on a regular and timely basis. Facilitate communication between project team members, including key stakeholders (physicians and nurses).
- Provide detailworkflow analysis of current state practiceclinical and business operations.
- Collects and interprets specifications required to develop new and revise existing processes. Gathers and validates practice specific data and test system functions/processes.Compiles complete, concise, and comprehensive policies and operation procedures to assist in communicating system issues to applicable management staff.
- Assists leaders with development and implementation of operational plans for new and existing business applications, including preparation of user specifications.
- Manage the design, education, training and support of various clinical workflow needs
- Work with clinical IT team to define application requirements by understanding customer workflow and patient care processes. Maintain a high level of interaction with clinical IT team and business customers (Physicians, Nurses and others).
- Identify successful build design strategies for changing environments
- Clarify and advise clinical team of clinicalrequirements, understandproject scope, deliverables, work-plan, issues and risks including the need to keep the build project on-time, and with a high degree of quality.
- Develops procedures, guidelines and documentation on new functionality with tool.
- Performs other duties as assigned.
Knowledge, Skills & Abilities
- Work requires strong written and verbal communication skills.
- Work requires good organizational skills.
- Work requires ability to prioritize and meet deadlines.
- Work requires familiarity with use of personal computers.
- Work requires telephone and personal contact with all levels of faculty and staff within UT Southwestern to assist in project coordination.
- Work requires telephone and personal contact with other public and private organizations to obtain assistance in development and establishment of programs.
- Work requires minimal physical exertion, but may require sitting and standing for long periods of time.
- Work requires ability to read, write, and analyze data.
- Work requires ability to develop plans, procedures, and coordinate persons and other resources to accomplish goals.
- Work requires ability to perform under broad direction and desired results are indicated in broad terms or objectives.
Work is performed primarily in office environment or in the work locations of programming staff, administrative users, or end users.
UTSouthwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. In accordance with federal and state law, the University prohibits unlawful discrimination, including harassment, on the basis of: race; color; religion; national origin; sex; including sexual harassment; age; disability; genetic information; citizenship status; and protected veteran status. In addition, it is UTSouthwestern policy to prohibit discrimination on the basis of sexual orientation, gender identity, or gender expression.