Post-Acute Clinical Supervisor - RN
Job Number: 366523
Location: 5323 Harry Hines Blvd, Dallas, TX
Department: 704002 - MG Utilization Management
Full/Part Time/PRN: Day Job
Official UTSW Job Title:SupervisorPHSC Post-Acute Clinical RN
This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT
Southwestern to obtain criminal history record information
Experience and Education
Graduate of an accredited School of Nursing with a BSN, Master’s degree preferred, with a minimum of five (5) years as a Registered Nurse in an acute clinical care setting, care management with direct patient encounters, patient triage, OR seven (7) years of skilled nursing experience. Preferred ED, ICU, or PCU experience. Along with three (3) years of demonstrated successful leadership of Utilization teams and/or population health programs.
In lieu of degree, may consider graduate of an accredited Nursing Diploma or Associate degree with a minimum of seven (7) years as a Registered Nurse in an acute utilization, case management including acute, post-acute and community levels of service along with five (5) years of demonstrated successful leadership of Utilization teams and/or population health programs.
Current state license as a Registered Nurse in the state of Texas and proof of Basic Life Support (BLS) through American Heart Association required.
The Post-Acute Utilization Supervisor is responsible for accelerating the delivery of high-performing clinical care, case management of SNF episodes, and program development while performing daily administrative oversight of program staff. In addition, the role participates in improving the Managed Network post-acute provider performance, including the adoption of evidence-based clinical practice through collaborative staff education to ensure reliable quality and delivery of services. This position works actively with both staff / patients / caregivers as well as our post acute providers to improve transitions of care, prevent gaps in care, decrease exacerbations, readmissions, decrease cost and improve patient experience.
- Responsible for improving care delivery, managing the post-acute episode of care (reduce unnecessary LOS and unplanned readmissions) in order to decrease cost and improve patient outcomes and experience for ACO beneficiaries. Experience discerning the variation and complexity inherent in caring for vulnerable populations, including a capacity to evaluate and optimize available healthcare resources is an essential.
- Consistently ensure individual, departmental, and team excellence through daily supervision of and workforce management
- Conduct quantitative and qualitative analyses on program metrics to effectively report program impact to continually demonstrate value
- Participates in internal and external committees
- Formulate strategic plan and coordinate goals with management
- Supports a variety of projects and programs in the PHSC portfolio
- Proactively identify and mitigate risk by responding to complaints or concerns from clients, staff and/or program participants. Concerns may include HIPAA, compliance, background checks, policy violations and more
- Performs all functions of the PA Clinical Specialist role
- Subject matter expertise in disease management: sepsis, cardiac, pulmonary, diabetes, wound and orthopedics
- Investigate irregularities and policy violations and notify appropriate leadership
- Implement holistic, patient-centered care across the health/illness continuum, across the lifespan, and in and among all healthcare settings
- Consult on appropriate level of care and care setting
- Advocate and facilitate access to services including referrals to community based resources and coordination of medical and social services
- Educate on ACO benefits
Program Development and Implementation
- Participates in program design, intervention impact, staff competency and ongoing development
- Provide assistance and input with departmental policy writing, maintenance and implementation
- Reviews varied departmental performances, effect changes as needed to improve services, simplify workflow and assure compliance with regulatory requirements
Department Clinical Educator
- Clinical educator for enhanced skills competency and disease and symptom management of ACO beneficiaries
- Train all incoming program staff using standardized curriculum materials focused on patient care, professionalism, communication and compliance
- Provide staff mentorship, coaching and professional development opportunities including professional development workshops
- Implement patient health education programming in one-one-one and group settings to increase the knowledge and self-efficacy to prevent illness, manage health conditions, and improve overall wellness
- Serve as a member of an inter-disciplinary clinic, care team, and promote effective working relationships with internal and external stakeholders.
- Develop strong relations with academic and community organizations to keep abreast of industry best practices
Knowledge, Skills & Abilities
- Maintains current knowledge in the field of population health
- Consistent use of appropriate tactics for excellent service
- Strategic and innovative thinker with proven ability to communicate a vision and drive results.
- Adaptable to changing work demands and work environment
- Adept at interacting, developing and maintaining effective working relationships at all levels within an organization e. g., peers, physicians, members of senior leadership, and the broader healthcare community
- Ability to effectively communicate both in writing and verbally, as well as interact in a professional manner with colleagues, patient, families, and visitors
- Ability to manage multiple tasks and competing priorities
- Strong organizational skills
- Capable of managing highly confidential information
- Demonstrate proficiency in computer keyboard skills and use of common office applications including MS Office Suite
- Broad understanding of level of care environments including acute hospitals, post-acute facilities, home health, DME, outpatient services, and PCO clinic operations.
- Ability to track and trend data
- Demonstrate professional flexibility with scheduling, travel and competing priorities.
Work is performed in an office environment and/or clinic.
UTSouthwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. In accordance with federal and state law, the University prohibits unlawful discrimination, including harassment, on the basis of: race; color; religion; national origin; sex; including sexual harassment; age; disability; genetic information; citizenship status; and protected veteran status. In addition, it is UTSouthwestern policy to prohibit discrimination on the basis of sexual orientation, gender identity, or gender expression.