Unit Secretary - South - Med/Surg
Job Number: 373367
Location: 5323 Harry Hines Blvd, Dallas, TX
Department: 866110 - 12 South - Med/Surg
Full/Part Time/PRN: Day Job
Experience and Education
Maintains high level of service for both internal and external customers.
Answers phone and ensures patient requests are disseminated to nursing staff as appropriate. Communicates repeated patient requests to appropriate staff or Charge Nurse as necessary.
Accurately and promptly transcribes orders. Demonstrates working knowledge of medical terminology. Writes in legible handwriting appropriate forms with required dates, times and signatures. Coordinates scheduling of tests and procedures with appropriate departments in efficient and timely manner. Makes orders available for nurse review following initial transcription. Generates accurate computer entries based on orders transcribed, including essential information regarding patient (i.e., allergies, isolation precautions) and routes computer entries and paperwork.
Prioritize stat and now orders above routine orders. Communicates priority orders, incomplete orders, illegible orders or use of non-approved abbreviations to Charge Nurse in_timely manner.
Files reports and documents in appropriate areas of patient's medical record as established by policies. Places lab results on chart prior to physician rounds. Thins patient's charts by removing reports and documents in accordance with established policies. Stores thinned records in accordance with policy in unit-based files. Reviews medical records of discharged patients to ensure all reports and documents within record are stamped for designated patient and in order established by policy.
Keeps unit stocked with supplies including forms. Checks par levels and orders supplies. Stocks patient rooms, nursing station, and stocks ordered supplies. Checks any specialty trays/supplies, ensures no expired items. Coordinates repairs of equipment with BioMed as necessary; tracks items under repair.
Ensures correct bed status for patients, enters unit charges daily, returns any rental equipment. Makes runs to lab, pharmacy, or central supply as necessary.
Communicates appropriately with patients/families, physicians, and staff. Relays information to appropriate personnel in accurate and timely manner. Gives staff and charge nurse status reports on pending items. Immediately alerts nurse if patient/patient's family issues appear to be unresolved.
Follows all established policies when performing all tasks.
Assumes accountability for all actions in the workplace. Reports errors promptly.
Orients new staff and students to work areas. Collaborates with other nursing staff and hospital employees to create an environment that is conducive to retention of qualified personnel. Utilizes downtime to assist others and/or to provide additional amenities to patients and/or patients' families.
Performs other duites as assigned.
UTSouthwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. In accordance with federal and state law, the University prohibits unlawful discrimination, including harassment, on the basis of: race; color; religion; national origin; sex; including sexual harassment; age; disability; genetic information; citizenship status; and protected veteran status. In addition, it is UTSouthwestern policy to prohibit discrimination on the basis of sexual orientation, gender identity, or gender expression.