Senior Employee Relations Consultant

Why UT Southwestern?

With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. At UT Southwestern, we invest in you with opportunities for career growth and development that align with your future goals and help to provide security for you and your family. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more that are all available on the day you start work.

UT Southwestern is honored to be a veteran-friendly work environment that is home to approximately 800 veterans. We value your integrity, dedication, and the commitment you’ve made to our country. We’re proud to support your next mission.

Ranked by Forbes as one of the Top 10 National Employers, we invite you to be a part of the UT Southwestern team where you’ll discover teamwork, professionalism, and consistent opportunities for growth. 

Job Summary

Join UT Southwestern in our Human Resources Department as a Senior Employee Relations Consultant. As an Employee Relations Consultant, you will be the partner, strategist, and subject matter human resources expert. In this senior consultant role, you will play a key role in facilitating advice and problem resolution on areas of employee relations while working collaboratively with various departments. As a Senior Employee Relations Consultant, you play a valuable part in creating positive and proactive employee relations across the hospital and university.

We are looking for someone with prior experience supporting a large customer/employee group and conducting and documenting investigations while counseling and advising supervisors and employees alike. Candidates with Hospital / Healthcare / Clinical experience are strongly preferred.

This flexible role is under a hybrid work schedule with three days per week on-campus.

Required Experience and Education

Bachelor’s Degree in Human Resource Management, Business Administration, or related field and a minimum of five (5) years of professional experience in one or more areas of human resource management, including at least three (3) years in the assigned area.

Applicants without the stated preferred degree, but with significant additional related experience may be considered.

Job Duties

• Provides advice, problem resolution, and facilitation in the areas of employee relations, performance management, and other related matters. Resolving and/or triaging issues as appropriate.
• Counsels, advises, and works with all levels of leadership and employees to identify and resolve work related matters in order to improve workforce performance and effectiveness.
• Facilitates conversations between supervisors and employees in a way which results in accountability and problem resolution.
• Conducts investigations ensuring all facts have been gathered, uses facts in determining appropriate disciplinary action; prepares appropriate response/recommendations to manager/supervisor.
• Assists supervisors/managers in articulating the facts that supports the need for disciplinary action. Reviews all request for disciplinary actions ensuring information contained is factual and supports the action being taken. Ensures information being communicated, is written in a manner that is clear and understandable by the employee.
• Builds effective partnership with customers; gain an understanding of the work performed and challenges faced by the customer.
• Utilizes data from surveys, reports, and other means to identify trends; works with supervisors/managers to proactively address concerns/challenges.
• Facilitates employee grievance and appeal processes for classified employees. Works with managers/supervisors to prepare grievance responses. Prepares summary and documentation for appeals, to be reviewed by the EVP of Business Affairs.
• Supports and facilitates the development of training for managers and employees. Partners with Organizational Development & Training (ODT) to deliver training, engagement surveys and/or other HR programs.
• Maintains required information in Employee Relations databases, entering required information within 3 business days of receipt.
• Interprets and communicates UTSW policies and procedures in a clear and consistent way to employees, advising of their rights. Stays abreast of state and federal laws.
• Collaborates and/or consults with various departments, including but not limited to Legal, Compliance, Internal Audit, Leave Administration and the Office of Institutional Equity & Access, as needed.
• Participates in TWC Unemployment hearings, providing necessary information as requested.
• Performs other job-related duties as assigned.

This position is security-sensitive and subject to Texas Education Code §51.215, which authorizes UT Southwestern to obtain criminal history record information. UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status. To learn more, please visit: https://jobs.utsouthwestern.edu/why-work-here/diversity-inclusion