Emergency Management & Continuity of Operations Manager

Why UT Southwestern? 

With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. At UT Southwestern, we invest in you with opportunities for career growth and development that align with your future goals and help to provide security for you and your family. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more that are all available on the day you start work. UT Southwestern is honored to be a Veteran Friendly work environment that is home to approximately 800 veterans.  We value your integrity, dedication, and the commitment you’ve made to our country.  We’re proud to support your next mission.  Ranked by Forbes as one of the Top 10 National Employers, we invite you to be a part of the UT Southwestern team where you’ll discover teamwork, professionalism, and consistent opportunities for growth.   

Job Summary 

UT Southwestern Medical Center is hiring for a Manager of Emergency Management.

• Develop and maintain comprehensive emergency management and business continuity plans for UTSW Medical Center, ensuring compliance with standards and documentation requirements.
• Facilitate the development and implementation of Departmental Emergency Operations Plans (DEOPS) & Business Continuity Plans (BCPs), minimizing infrastructure and revenue loss while ensuring prompt resumption of operations.
• Provide expert assistance to UTSW departments in coordinating planning efforts, conducting Business Impact Analyses (BIAs), and delivering training on emergency and continuity procedures.

Experience and Education 

• Bachelor’s degree in emergency management, public health, or related field and five (5) years directly related experience required
• Master’s degree preferred.  Hospital disaster planning experience preferred

Job Duties 

• Develop and maintain comprehensive emergency management, business continuity/ continuity of operations plans that support the UTSW Medical Center. Maintain all necessary and requested documentation for emergency management and business continuity requirements and standards.
• Facilitates the development and implementation of Departmental Emergency Operations Plans (DEOPS) & Business Continuity Plans (BCPs) at UTSW. This involves ensuring the organization’s readiness to respond to disasters, minimizing infrastructure and revenue loss, and facilitating a prompt resumption of operations.
• Creates methodologies and instructional materials to aid UTSW departments in crafting their individual business continuity plans for decentralized or single department resources. Offers expert technical assistance in the preparation, testing, and updating of their continuity of operations plans.
• Coordinates emergency management and business continuity/ continuity of operations planning efforts. Reviews departments plans and other organizational units to ensure that they meet UTSW standards and best practices. Compiles status information and metrics of business continuity and emergency management plans at UTSW and prepares reports and presentations of this information; plans, participates in, and reports to management on the success of drills including the creation of after-action review reports and presentations.
• Performs regular Business Impact Analyses (BIAs) to assess the significant risks that could affect UTSW’s ability to fulfill its mission as part of business continuity planning. Stays informed about major threats that may impact UTSW business activities, such as changes in environmental or economic conditions.
• Develop and provide training on emergency and continuity of operations plans and procedures. Coordinates communication of emergency information to the campus in cooperation with other applicable departments including emails, phone lines, website, television monitors, etc. Assist in the administration and oversight of the UTSW Alert mass communication system and radio system.
• Research and react to changing regulatory requirements, including for the University Hospital emergency management program. Support the creation and maintenance of the hazard vulnerability analysis (HVA) which determines concentrations in planning, training, and evaluating performance of emergency responders and affected areas.
• Respond to both major and minor emergencies impacting UT Southwestern, including planned and unexpected events where operations are significantly interrupted. Response required during non-business hours, including nights, weekends, and holidays.
• Plans and conducts departmental recovery plan exercises with individual business unit staff and coordinates emergency management-related training, drills, and exercises for the institution.
• Represent the Office of Emergency Management by serving as a liaison at meetings, conferences, and with external emergency management organizations.
• Performs other duties as assigned.

Knowledge and Skills

• Work requires ability to utilize Microsoft Suite, including spreadsheets and databases, i.e. Excel, Access.
• Work requires excellent customer service.
• Work requires excellent oral and written communication skills.
• Work requires ability to adapt rapidly to changing circumstances.
• Work requires ability to work effectively under tight timelines and on high profile projects.
• Work requires skill in writing reports, business correspondence and procedure manuals.
• Work requires skill in being detail oriented and accurate while performing duties. 
• Work requires ability to maintain effective working relationships with co-workers, executive management,
• department heads, external agencies and members of the UT Southwestern community.
• Work requires skill in exercising good judgment in evaluating situations and making decisions.
• Work requires ability to maintain confidentiality of information as appropriate.
• Work requires ability to handle multiple tasks and competing priorities.
• Work requires ability to handle moderate to high levels of stress, meet deadlines, and solve problems appropriate to the position.
• Work requires ability to work a flexible schedule and additional time as needed.

Working Environment

Work is performed primarily in a general office area.

 To learn more about the benefits UT Southwestern offers, visit https://www.utsouthwestern.edu/employees/hr-resources/ 

This position is security-sensitive and subject to Texas Education Code §51.215, which authorizes UT Southwestern to obtain criminal history record information. UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community.  As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.