Radiology Imaging Service Scheduler
Location: Dallas, TX
Location Type: Remote Eligible
Location Type: Remote Eligible
Job Number: 793311
Category: Administrative/Clerical
20611869
Responsibilities
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Why UT Southwestern? With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the #1 hospital in Dallas-Fort Worth for the fifth consecutive year, we invite you to continue your healthcare career with us at William P. Clements Jr. University Hospital. You’ll discover a culture of teamwork, professionalism, and consistent opportunities for learning and advancement into leadership roles. Experience and Education |
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| Job Duties |
| 1. Schedules all outpatient Radiology exams in accordance with established protocols, collects required patient information, and accurately communicates patient preparation instructions to patient |
| 2. Completes patient pre-registration, insurance verification and patient out of pocket estimate, explaining patient out of pocket costs and UTSW pre-payment policy to patients at the time of scheduling |
| 3. Works closely with Management, Radiologists, Techs and Nurses to ensure efficient scheduling of all department resources. |
| 4. Communicates timely information to the Ordering Physician’s Office pertaining to outpatient scheduling conflicts, rescheduled appointments and no shows. |
| 5. Provides the Ordering Physician Office with a procedure appointment date/time within 24 hours for STAT requests, escalating to department leadership as appropriate |
| 6. Manages Schedule Order workqueues according to daily assignment, maintaining service standards for contacting patients to schedule imaging appointments |
| 7. Manages documents received via e-mail or electronic fax, scanning as appropriate to the electronic patient record |
| 8. Answers all incoming phone calls in a professional manner while responding to high call volume in a timely manner,paying attention to inbound call dashboard, patient hold times and agents available |
| 8. Maintains readiness to work outside of normal business location as per the needs of the department to provide coverage in designated clinical locations |
| 9. Attends a minimum of 75% of scheduled modality presentations throughout the year |
| 10. Maintains quality, productivity and time and attendance standards as defined by manager |
| 11. Participates as needed with any scheduling application upgrades and/or transitions. |
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Knowledge, Skills, & Abilities
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| Working Conditions: |
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Work is performed primarily in a hospital or hospital clinic environment Any qualifications to be considered as equivalents in lieu of stated minimum require prior approval of Vice President for Human Resources Administration or his/her designee. Compliance with the COVID-19 vaccine mandate enforced by the Centers for Medicare and Medicaid (CMS) is a requirement for this position. Federal law requires individuals holding this position to be fully vaccinated or have an approved exemption for certain medical, disability, or religious reasons. Individuals who do not meet CMS vaccination requirements are not eligible and should not apply for this position but are encouraged to apply for other non-healthcare positions at UT Southwestern for which they qualify. For COVID-19 vaccine information, applicants should visit https://www.utsouthwestern.edu/covid-19/work-on-campus/ To learn more about the benefits UT Southwestern offers, visit https://www.utsouthwestern.edu/employees/hr-resources/ |
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Security This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT |
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Southwestern to obtain criminal history record information
Salary Negotiable |
UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.
Benefits
Click here to view more benefits information.
Health Benefits
- PPO and ACO Options
- 100% Coverage for Preventative Health − No Co-Pay
- Tobacco-Free Incentives
- Generous Prescription Drug Plan
- 3 Options for Dental Coverage
- 2 Options for Vision Coverage
- Abundance of Wellness and Employee Assistance Programs
Retirement Plan
(Eligibility varies by employment status)
- The Teacher Retirement System of Texas is a defined benefit plan with 5-year vesting
- Optional Tax-Sheltered Annuity
- Optional Deferred Compensation Plan
PTO Benefits
- 13 Paid Holidays, Eligible Day 1
- 8 Hours/Month Accrued Vacation
- 8 Hours/Month Accrued Sick Leave
Other Benefits
- On-Site Day Care
- Employee Discount Program
- Tuition Reimbursement Program
- Long-Term Disability Coverage
- Short-Term Disability Coverage
- Voluntary Group Life Coverage
- Accidental Death & Dismemberment Coverage
Working at UTSW
Bring Your “A” Game.
Why are top candidates in so many professional fields – including customer service, finance, and human resources, to name a few – choosing UT Southwestern Medical Center as a career home? Simple. They know that they will work among a team of people who bring their best every day to support a health organization that’s breaking new ground in dozens of ways. That’s what we can offer you.
It takes a lot to keep UT Southwestern at the forefront, where world-class patient care, acclaimed medical education, and innovative research breakthroughs are common occurrences. When you join us, those are the challenges you’ll share. Our organization has taken on serious commitments and responsibilities within a rapidly evolving health care system.
Change is a constant, so our work supporting this complex matrix of business and systems needs must rise to the highest level of professionalism, collaboration, and innovation. That’s true for every role across the Medical Center and represents why this can be the most challenging work of your career.
Employee Testimonials
Vanessa Pantoja
Vanessa Pantoja
GME Program Coordinator
GME Program Coordinator
Dallas is the perfect size city for me. There are always amazing things to do in Dallas, from visiting the arts district, to museums, concerts, sporting events, and the state fair.
Brenda Edwards.
Brenda Edwards
Licensed Clinical Social Worker
Licensed Clinical Social Worker
UT Southwestern is a great place to work and learn. Innovation and creativity to improve the quality of patient care are encouraged. Leadership within my team and department is supportive.
Denise Anderson
Denise Anderson
GME Coordinator I
GME Coordinator I
I love working at UT Southwestern because of its great staff and great benefits. Everyday is extraordinary because there’s opportunity to expand your knowledge and advance your career.
