ADMNTV SUPV HOSP OPS – Nights 7P to 7A

Job Summary

UT Southwestern House Operations supports clinical, operational and facility services throughout the entire Hospital on a 24-hour basis, coordinating operations and personnel activities to meet Hospital and Health System objectives.

MINIMUM QUALIFICATIONS

EDUCATION/EXPERIENCE

Five (5) years of progressive related experience required. Bachelor’s degree in nursing, nursing administration, healthcare administration, or health care related field required.  Master’s degree with hospital management experience preferred.  Current Texas (or BNE Compact State) license.

ESSENTIAL FUNCTIONS

1. Demonstrate continuous performance improvement in targeted areas of responsibility in alignment with the overall annual Hospital performance improvement targets.
2. Meets or exceeds financial goals and objectives of the department.
3. Directly supervises and evaluates the provision of the Administrative Supervisors and Bed Control Teams. Makes daily rounds as appropriate.  Does random chart audits.  Utilizes opportunities to teach and mentor other nursing and ancillary personnel.
4. Uses Bed Board technology, rounding and communicates with providers to proactively initiate actions to mitigate patient holding and boarding issues and maintain an understanding of house wide bed supply and demand.
5. Attends Daily Huddle and provide update on bed status, ED holding, Direct Admits, Transfers, Planned Surgery and discharges needed to reach goal
6. Makes timely decisions on patient placement and escalates to physicians and hospital leadership as needed. Maintains continuous improvement.
7. Leads decompression plan/bed alert/diversion instances.
8. Manages staff to meet established productivity targets as appropriate.  Reviews assignments and revises as necessary to meet the needs of the department.
9. Role models pro-active problem solving by collaborating with staff to ensure effective resolution of identified issues.  Utilizes chain of command for unresolved or escalating issues.  Advocates for patients and staff to provide for safe delivery of care and/or a safe environment of care.
10. Demonstrates flexibility and willingness to provide coverage during shifts when staffing crisis/shortage occurs.
11. Provides timely, confidential coaching and/or counseling of nursing personnel as appropriate and follows up with accurate reports to Unit Manager and Assistant Manager, Care Coordination, Promotes and enthusiastically supports professional growth of staff by providing equal opportunities for participation in unit based activities, patient care/unit decisions, hospital committees, and/or continuing education.   Responsible for maintaining/improving/implementing plans for employee engagement scores.
12. Assures first person reporting of events through RL Solutions.  Ensures all staff are competent in entering event reports and serves as a resource when necessary.  Investigates facts of event reports. Facilitates timely receipt of these reports for follow-up by the Unit Manager. Notifies Nurse Manager/Risk Manager immediately of high risk situations.
13. Actively participates in routine and special patient care conferences.  Responsible for maintaining/improving/implementing plans for patient satisfaction scores.  Works with Unit Manager, Assistant Manager Care Coordination, Transition Coordinator and other disciplines to streamline discharge of patients and reaches goals for time to discharge from orders written.
14. Collects information and maintains records regarding performance and contributions on an on-going basis throughout the fiscal year.  Provides input and/or conducts annual performance reviews and orientation evaluation of personnel assigned to the unit.
15. Coordinates self-scheduling to maintain appropriate coverage for unit needs.  MyTime punches.
16. Assumes delegated responsibility for inventory control of supplies and provide timely return of rented or borrowed specialty equipment when assistance needed on part of our department.   Solicits staff input regarding equipment and supply needs for the unit.
17. Assists with staff meetings, special projects and the development, implementation and evaluation of performance improvement activities.  Communicates data and solicits input from staff regarding performance and quality improvement i.e. patient safety, infection control.  Actively participates on hospital work groups.
18. Performs other duties as assigned.
    
    

KNOWLEDGE, SKILLS, & ABILITIES

Ø  Work requires advanced computer skills.

 The following is the acronym, “PACT”, and is fundamental to all clinical positions at UT Southwestern Medical Center:

Ø  P-Problem Solving: To achieve excellence in patient care and service, all employees are expected to take ownership in solving problems effectively, efficiently and to the satisfaction of the patient.

Ø  A-Ability, Attitude and Accountability: In keeping with a professional healthcare environment, all employees are expected to have the ability to perform their jobs and to appear and conduct themselves in a professional and positive manner.

Ø  C-Communications and Compassion: It is our goal that all our communications are clear, courteous, timely, and delivered with compassion, respect and appropriate confidentiality.

Ø  T-Teamwork: In our medical environment, our patients regard every employee they encounter as a member of the Southwestern Medical Center team. Our goal is to individually work hard to contribute to our team, support our co-workers, and to achieve not only excellent patient care and service, but also a satisfying, caring environment for each other.

WORKING CONDITIONS

Constant Walking, standing, bending, turning and stooping. Pushing and pulling heavy objects such as but not limited to patient beds.

 Any qualifications to be considered as equivalents in lieu of stated minimum require prior approval of Vice President for Human Resources Administration or his/her designee.

 This position is security-sensitive and thereby subject to the provisions of Texas Education Code §51.215.

 UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community.  As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.