Account Adjuster – Cash Management
Location Type: Remote Eligible
Job Number: 810210
Category: Insurance/Billing
Job Number: 810210
Category: Insurance/Billing
With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued patients and employees. With over 20,000 employees, we are committed to continuing our growth with the best professionals in the healthcare industry. We invite you to be a part of the UT Southwestern team where you’ll discover teamwork, professionalism, and consistent opportunities for growth.
The Cash Management Division of the Revenue Cycle Department team has a new opportunity for an Account Adjuster. The duties for this position will include but not limited to the following:
Shift: 8-hour flex. Start time between 0600-0900, Monday through Friday.
WFH: Applicants will be able to work from home. Applicants must live within the State of Texas, DFW area preferred. Additional details shall be discussed as part of the interview process.
Please review the experience/education section thoroughly to verify that you qualify.
Please list all applicable experience on your application to make sure we credit you properly.
Reviews patient accounts for incorrect posting which may include: contacting insurance companies, patients and researching insurance payments to identify and correct posting errors; reviewing credit reports and age reports to identify posting problems. Validate and issue refunds to patients and third party carriers for overpayment or duplicate payment, according to state regulations and contractual obligations. Identifies and resolves credits posted to patient accounts; corrects overpayments or distributing funds according to UT Southwestern policy. Batches all paperwork and balances all batches, daily. Appropriately transfer payments between invoices and/or accounts. Performs other adjustments or corrections to patient accounts as required. Communicate, approve, and reject refund requests to payers and third party carriers, via phone call and written correspondence. Duties performed may include one or more of the following core functions: (a) Directly interacting with or caring for patients; (b) Directly interacting with or caring for human-subjects research participants; (c) Regularly maintaining, modifying, releasing or similarly affecting patient records (including patient financial records); or (d) Regularly maintaining, modifying, releasing or similarly affecting human-subjects research records. Performs other related duties as required.
Work is performed primarily in an office environment.
This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.
Why are top candidates in so many professional fields – including customer service, finance, and human resources, to name a few – choosing UT Southwestern Medical Center as a career home? Simple. They know that they will work among a team of people who bring their best every day to support a health organization that’s breaking new ground in dozens of ways. That’s what we can offer you.
It takes a lot to keep UT Southwestern at the forefront, where world-class patient care, acclaimed medical education, and innovative research breakthroughs are common occurrences. When you join us, those are the challenges you’ll share. Our organization has taken on serious commitments and responsibilities within a rapidly evolving health care system.
Change is a constant, so our work supporting this complex matrix of business and systems needs must rise to the highest level of professionalism, collaboration, and innovation. That’s true for every role across the Medical Center and represents why this can be the most challenging work of your career.