Director of Development and Alumni Communications

Requisition # 814484

ABOUT UT SOUTHWESTERN MEDICAL CENTER

The University of Texas Southwestern Medical Center ranks among the top academic medical centers in the world.  Its faculty members – who are responsible for a broad array of groundbreaking biomedical research advances – are respected for their dedication to teaching and patient care.  The medical center has four degree-granting institutions: UT Southwestern Medical School, UT Southwestern Graduate School of Biomedical Sciences, UT Southwestern School of Health Professions and the UT Southwestern School of Public Health.  The schools train about 3,700 medical, graduate, and allied health students, residents, and postdoctoral fellows each year.

UT Southwestern was named one of the Top 5 Best Organizations for Leadership Development (BOLD) Award winners by the National Center for Healthcare Leadership (NCHL) in 2022. The NCHL conducts a survey of health care organizations across the U.S. every other year to assess all components of organizations’ efforts to prepare and develop leaders.

A great medical center offers outstanding patient care in addition to fine teaching and innovative research.  We emphasize compassionate medical treatment.  UT Southwestern’s physicians are equipped to bring the latest laboratory findings to each patient.  We provide inpatient care to nearly 117,000 people and oversee approximately 3 million outpatient visits annually. UT Southwestern has approximately 21,000 employees and an operating budget of approximately $4.1 billion.

SUMMARY

Works under minimal supervision to direct the philanthropy communications programs at UT Southwestern Medical Center.

MINIMUM QUALIFICATIONS

EDUCATION/EXPERIENCE

REQUIRED:

• Bachelor’s degree in a related field required.
• Ten (10) years of related experience required

PREFERRED: 

• Supervisory experience preferred.
• Marketing Cloud experience preferred.
• An advanced degree in public relations, communications, or constituent relations.
• Experience applying such knowledge in an academic medical center setting preferred.

KNOWLEDGE, SKILLS, & ABILITIES

•   Work requires excellent oral and written communication skills.
•   Work requires proven organizational skills.
•   Work requires the ability to perform in an intellectually rigorous and complex environment, exhibit personal characteristics enabling effective interaction with important constituencies, and possess a genuine commitment to the principles governing the Department.
•   Work requires ability to monitor and maintain budget.
•   Work requires ability to ensure adherence to all policies and procedures of university.
•   Work requires ability to work with confidential information on a daily basis.
•   Work requires ability to articulate the needs, interests, and accomplishments of the University to a wide range of audiences are required.
•   Work requires good interpersonal, supervisory, and analytical skills.
•   Work requires demonstrated ability to manage multiple projects and exercise decision-making and problem-solving skills.
•   Work requires ability to read, write, develop plans, procedures, and coordinate persons and other resources to accomplish goals.
•   Work requires knowledge of personal computers.
•   Work may require ability to lead committees as appropriate.
•   Work may require telephone and personal contact with all levels of internal and external personnel and organizations.

ESSENTIAL FUNCTIONS

• Provides overall leadership in the design, implementation, and evaluation of a comprehensive philanthropy communications program in support of UT Southwestern.  Ensures UT Southwestern’s philanthropy communications program is conceived within and driven by the medical center’s strategic plan as articulated by the President.
• Works collaboratively with communications colleagues throughout the University in developing and executing a communications plan for donors and potential donors, ensuring clarity and consistency in key messages and themes.
• Oversees the development of a core case of support for the medical center and its distinct units.
• Oversees and coordinates the establishment of communications standards for publications, web sites, campaign materials, collateral documents, and other components so that UT Southwestern can promote its philanthropic objectives within a clearly defined framework.
• Guides, oversees, and coordinates the Friends publications for the various community groups that support the University’s on campus clinical and research endeavors. These include, but are not limited, to the Friends of Alzheimer’s, the Friends of the Center for Human Nutrition, the Friends of Mineral Metabolism, the Friends of Heart, Lung, and Vascular Programs, the Mini-Medical School programs, Alumni mailings and solicitations, and the President’s Research Council.
• Coordinates the internal communication of policies and procedures for faculty and staff giving to UT Southwestern Medical Center.
• Coordinates the development of communication campaigns describing the philanthropic opportunities available to internal and external audiences and identify the most promising venues for delivering key concepts.
• Serves as the department’s key liaison in working with colleagues across the University to ensure that web sites have appropriate philanthropic content; and that home pages provide clear, accessible, and functional opportunities for on-line giving.  Evaluates the potential application of developing e-mail push pages and solicitation strategies for alumni and grateful patients who provide e-mail addresses.
• Recruits and builds a talented and experienced staff to serve as a resource for major gift officers and senior administrators in the formulation of proposals, talking points, executive briefings, and background materials.  Supervises the writing/production of campaign publications, including case statements and collateral materials.
•   Identifies and prioritizes key target audiences and shape consistent themes and messages to promote philanthropic interests.
• Remains up to date with best practices standards and establishes metrics for benchmarking performance against like programs.  Establishes presence in professional organizations that serve as a forum for trends and achievements in development communications.
•   Performs other duties as assigned.

The following is the acronym, “PACT”, and is fundamental to all non clinical positions at UT Southwestern Medical Center:

• P-Problem Solving: Employees take ownership in solving problems effectively, efficiently, and to the satisfaction of customers, or managers. They show initiative in addressing areas of concern before they become problems.
• A-Ability, Attitude and Accountability: Employees exhibit ability to perform their job and conduct themselves in a professional and positive manner reflecting a professional environment readily assuming obligations in a dependable and reliable manner. 
• C-Communication, Contribution, and Collaboration: Who are our Customers?  Anyone who requests our help, needs our work product, or receives our services.  Employees focus on customer service with creative solutions while improving the customer experience through clear, courteous, and timely delivery and communication.  Sharing ideas with others helps expand our contribution to department goals.
• T-Teamwork: Employees work to contribute to the department’s success by supporting co-workers, promoting excellence in work product and customer service, and in maintaining a satisfying, caring environment for each other.

WORKING CONDITIONS

• Work is performed primarily in a general office environment.
• Any qualifications to be considered as equivalents in lieu of stated minimums require prior approval of the Vice President for Human Resources or his/her designee.
• This position is security-sensitive and thereby subject to the provisions of Texas Education Code §51.215.
• UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community.  As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.  500000