WHY UT SOUTHWESTERN?
With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you’ll discover a culture of teamwork, professionalism, and a rewarding career!

JOB SUMMARY
Works under limited supervision to provide clinical practice management of all aspects of the surgical and/or clinical operations to include capital equipment budgets, working with Medical Directors of area hospitals. Will oversee all ambulatory clinics with Ob/Gyn. 

BENEFITS
UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100% coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer
• Learn more about these and other UTSW employee benefits!

EXPERIENCE AND EDUCATION
Required

• Education
  Master’s Degree (MBA, MHA or MPH) or
  Bachelor’s Degree in Business Administration or Healthcare Administration

• Experience
  3 years of effective leadership experience in a healthcare environment in a large and complex organization with a Master’s Degree. or
  5 years of effective leadership experience in a healthcare environment in a large and complex organization with Bachelor’s Degree.

Preferred

• Experience
  Experience in clinic specialty

JOB DUTIES

• Responsible for optimization, growth, performance, safety and financial results of designated portfolio of clinics spanning multiple locations with independent management structures at each location including the strategic planning and management for all clinical activities of the practice. This includes oversight for the patient care and business operations of the practices.
• Develops an efficient and effective collaborative relationship between staff and faculty members, while fostering a positive working relationship. This include the development/implementation of staffing models, streamlined workflows, meaningful reward and recognition programs, opportunities for ongoing professional development, onboarding programs, and communication plans.
• Assures provider fulfillment of all obligations and responsibilities related to patient care effort, as well as assuring complete compliance with all federal and state regulations and laws. Works with Medical Director and Departmental leadership on programmatic development and associated key performance metrics. Arranges for appropriate call and escalation schedules as needed.
• Optimizes access and referral management activities. Establishes pathways to reduce lag times, ensure financial transparency, manage slot fill rates and meet productivity expectations. Includes template management, modeling for business plans/budget, outreach, and referring provider/patient communication management.
• Measures, reports, and optimizes patient flow to achieve quality measures and optimal patient satisfaction; Minimizes wait times and implements communication strategies to meet patient expectations. Streamlines handoffs to move patients through clinic efficiently. Evaluates and recommends investment in technology to increase efficiency and effectiveness.
• Develops training and continuing education activities based on individual practice needs. Conducts or arranges for regular skill development activities for practice staff. This may include assessment of clinical competencies and/or licensure/certification in coordination with Nursing Operations as well as business and/or general operations such as scheduling, registration, insurance verification, collections, etc.
• Works with practice staff to optimize all leases, equipment purchases, maintenance and vendor contracts; assists in developing effective systems for purchasing and maintaining practice’s inventory of office and medical supplies.
• Establishes safeguards for effective patient confidentiality (HIPAA) and billing compliance. Implements processes to manage risk and prevent adverse events. Manages the requirements of federal, state, and local regulatory agencies in coordination with other health system offices.
• Designs internal control systems to ensure clinic processes are functioning as intended. Coordinates with legal, internal audit, risk management, and other UTSW experts as necessary.
• Maintains professional affiliations to enhance professional growth and remain current with the latest trends in healthcare; and specifically, the delivery of ambulatory care. Act as a liaison to health system leadership on cross-institutional initiatives affecting clinic operations.
• Performs other duties as assigned.

SECURITY AND EEO STATEMENT
Security
This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information.

EEO Statement
UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.