Director of Research Operations
Location: Dallas, TX
Location Type:
Location Type:
Job Number: 827947
Category: Professional & Executive
21219168
Responsibilities
WHY UT SOUTHWESTERN?
With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you’ll discover a culture of teamwork, professionalism, and a rewarding career!
JOB SUMMARY
The Director of Research Operations will report to the Associate Vice President of Academic and Clinical Operations and will work under minimal supervision. This role will be responsible for providing strategic and operational leadership in the areas of Basic, Translational and Clinical Research. The Director will partner with Clinical, Basic Science, and Center Department Administrators to ensure the successful implementation and alignment of research initiatives. The Director of Research Operations will play a pivotal role in advancing the institution’s research mission by providing leadership, guidance, and support to research teams.
EXPERIENCE AND EDUCATION
Required
- Education
Bachelor’s Degree
- Experience
6 years of progressively responsible related experience in an academic medical center
Additional years of equivalent related experience may be used in lieu of stated degree requirement.
Preferred
- Education
Master’s Degree in business
- Experience
Experience in a research department at an academic medical center is strongly preferred.
JOB DUTIES
- Lead efforts to analyze and recommend guidelines for the effective integration of research strategy, planning, and execution of projects that support Basic, Translational and Clinical Research at the institutional level.
- Serves as a partner and advisor on research initiatives supporting the Vice President and Chief Operating Officer, Academic Affairs and Medical Group and the Vice Provost, Dean of Basic Research.
- Provide shared services to multiple departments and support pre-award and post award for large institutional awards and other critical awards.
- Partner with Academic Affairs leadership on research administration strategic initiatives.
- Support Sponsored Programs Administration (SPA) in the oversight and management of research administrative functions assisting academic departments.
- Provide oversight of research Core operational support for over sixty cores, expand the centralized Core software systems for ordering and billing, and provide training, maintenance, and support for the Core software system.
- Partner with Basic Science and Center department Chairs, Directors, and administrative staff to streamline processes and procedures.
- Develop, coordinate, prepare, and help implement project plans to support research initiatives.
- Serve as a project director on one or more critical initiatives at any given time, guiding the project team, driving appropriate analyses, meeting project goals, managing timelines and working with the business owner to successfully implement new processes and metrics.
- Participate in research strategy and direction setting, identifying and prioritizing areas for improvement, assisting project teams with scope definition, and encouraging good change management practices.
- Serve as liaison with central offices and department administrators, maximizing alignment between research and business objectives.
- Provide support and guidance for the creation of new research departments or services in Academic Affairs.
- Act as a “super user” to provide oversight and resolution to research related issues.
- Assist with identifying enhancements/efficiencies by partnering with SPA, HR, Budget, Accounting, and Supply Chain.
- Enhance communication with the research community from Academic Affairs and Business Affairs.
- Performs other duties as assigned.
KNOWLEDGE, SKILLS AND ABILITIES
- Work requires excellent interpersonal, organizational, supervisory/managerial, and analytical skills.
- Work requires ability to monitor and maintain budget.
- Work requires ability to work with confidential information on a daily basis.
- Work requires ability to effectively interpret and apply organizational policies, procedures, and systems.
- Work requires ability to manage multiple projects and exercise decision-making and problem-solving skills.
- Work requires ability to read, write, develop plans, procedures, and coordinate persons and other resources to accomplish goals.
- Work requires excellent verbal and written communication skills.
- Work may require ability to lead committees as appropriate.
- Work requires collaboration with all levels of internal and external personnel and organizations.
PHYSICAL DEMANDS/WORKING CONDITIONS
- Physical Demands
Handling
Talking
- Working Conditions
Office Setting
PACT STATEMENT
- The following is the acronym, “PACT”, and is fundamental to all non-clinical positions at UT Southwestern Medical Center:
- P-Problem Solving: Employees take ownership in solving problems effectively, efficiently, and to the satisfaction of customers, or managers. They show initiative in addressing areas of concern before they become problems.
- A-Ability, Attitude and Accountability: Employees exhibit ability to perform their job and conduct themselves in a professional and positive manner reflecting a professional environment readily assuming obligations in a dependable and reliable manner.
- C-Communication, Contribution, and Collaboration: Who are our Customers? Anyone who requests our help, needs our work product, or receives our services. Employees focus on customer service with creative solutions while improving the customer experience through clear, courteous, and timely delivery and communication. Sharing ideas with others helps expand our contribution to department goals.
- T-Teamwork: Employees work to contribute to the department’s success by supporting co-workers, promoting excellence in work product and customer service, and in maintaining a satisfying, caring environment for each other.
BENEFITS
UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:
- PPO medical plan, available day one at no cost for full-time employee-only coverage
- 100% coverage for preventive healthcare-no copay
- Paid Time Off, available day one
- Retirement Programs through the Teacher Retirement System of Texas (TRS)
- Paid Parental Leave Benefit
- Wellness programs
- Tuition Reimbursement
- Public Service Loan Forgiveness (PSLF) Qualified Employer
- Learn more about these and other UTSW employee benefits!
SECURITY AND EEO STATEMENT
Security
This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information.
EEO Statement
UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.
Benefits
Benefits
- UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:
- PPO medical plan, available day one at no cost for full-time employee-only coverage
- 100% coverage for preventive healthcare – no copay
- Paid Time Off, available day one
- Retirement Programs through the Teacher Retirement System of Texas (TRS)
- Paid Parental Leave Benefit
- Wellness programs
- Tuition Reimbursement
- Public Service Loan Forgiveness (PSLF) Qualified Employer
- Learn more about these and other UTSW employee benefits!
Working at UTSW
Bring Your “A” Game.
Why are top candidates in so many professional fields – including customer service, finance, and human resources, to name a few – choosing UT Southwestern Medical Center as a career home? Simple. They know that they will work among a team of people who bring their best every day to support a health organization that’s breaking new ground in dozens of ways. That’s what we can offer you.
It takes a lot to keep UT Southwestern at the forefront, where world-class patient care, acclaimed medical education, and innovative research breakthroughs are common occurrences. When you join us, those are the challenges you’ll share. Our organization has taken on serious commitments and responsibilities within a rapidly evolving health care system.
Change is a constant, so our work supporting this complex matrix of business and systems needs must rise to the highest level of professionalism, collaboration, and innovation. That’s true for every role across the Medical Center and represents why this can be the most challenging work of your career.
Let’s Get Started
Employee Testimonials
Vanessa Pantoja
Vanessa Pantoja
GME Program Coordinator
GME Program Coordinator
Dallas is the perfect size city for me. There are always amazing things to do in Dallas, from visiting the arts district, to museums, concerts, sporting events, and the state fair.
Brenda Edwards.
Brenda Edwards
Licensed Clinical Social Worker
Licensed Clinical Social Worker
UT Southwestern is a great place to work and learn. Innovation and creativity to improve the quality of patient care are encouraged. Leadership within my team and department is supportive.
Denise Anderson
Denise Anderson
GME Coordinator I
GME Coordinator I
I love working at UT Southwestern because of its great staff and great benefits. Everyday is extraordinary because there’s opportunity to expand your knowledge and advance your career.
