Chemotherapy Scheduling Coordinator

Simmons Comprehensive Cancer Center

Why UT Southwestern?

With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. As the only National Cancer Institute-designated comprehensive cancer center in North Texas, we invite you to continue your healthcare career with us at Harold C. Simmons Comprehensive Cancer Center. You’ll discover a magnet facility with a culture of teamwork, professionalism, and consistent opportunities for learning and advancement into leadership roles.

Job Summary

Join UT Southwestern as a Chemotherapy Surgery Scheduler at the Simmons Cancer Center. As a CSS at UT Southwestern, you will have the opportunity to join a team of the top cancer specialists in the country and be a part of our innovative therapies, cutting-edge research, and life changing clinical trials.

This person will schedule patient chemotherapy. Communicates directly with patients regarding appointment times. Responsible for accurately entering scheduling, insurance and registration information into the appropriate system(s). Maintains and monitors chemotherapy resources to keep utilization maximized; advises supervisor of under and over block times, so appropriate staffing levels and patients can be managed safely. Identifies and reconcile patient appointments with orders to ensure all patients are scheduled appropriately and timely. Notifies nurse/physician of any discrepancy in patient care so that remedy can be implemented. Acts as a liaison with other departmental schedulers when needed for the coordination of multiple appointments and/or procedures to ensure patients are efficiently scheduled. Adheres to patient privacy act HIPAA, and confidentiality policy at all times.

At UT Southwestern, the possibilities to explore your interests and advance your career are limitless. We would love the opportunity to have you join our Nationally Ranked Cancer Center by U.S News & World Report’s! 

Job Duties

• Schedules patient chemotherapy in accordance with established protocols; acquires the appropriate information and orders from the oncologist. Communicates directly with patients regarding appointment times.
• May provide pre-certification of procedures to ensure coverage and proper billing; may obtain insurance pre-certification from external referring physician offices, and contact insurance carriers for confirmation.
• Responsible for accurately entering scheduling, insurance and registration information into the appropriate system(s).
• Maintains and monitors chemotherapy resources to keep utilization maximized; advises supervisor of under and over block times, so appropriate staffing levels and patients can be managed safely.
• Identifies and reconcile patient appointments with orders to ensure all patients are scheduled appropriately and timely. Notifies nurse/physician of any discrepancy in patient care so that remedy can be implemented.
• Acts as a liaison with other departmental schedulers when needed for the coordination of multiple appointments and/or procedures to ensure patients are efficiently scheduled.
• May research claims on payment denials from third-party carriers for pre-certified procedures.
• Adheres to patient privacy act HIPAA, and confidentiality policy at all times. 

Experience and Education

• High School diploma or equivalent, required;
• Two (2) years college or completion of a certified medical office assistant program, preferred.
• Three (3) years of progressively responsible administrative experience in a medical, scientific, or health care environment and High School diploma, required;
• OR, one (1) year of experience as described above with either two (2) years of college or completion of a certified medical office assistant program, preferred.
• Prior experience in oncology/chemotherapy treatment preferred. 

To learn more about the benefits UT Southwestern offers visit https://www.utsouthwestern.edu/employees/hr-resources/

This position is security-sensitive and subject to Texas Education Code §51.215, which authorizes UT Southwestern to obtain criminal history record information.

UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.