Supervisor of Maintenance Work Control Center
Location: Dallas, TX
Location Type: On-site
Location Type: On-site
Job Number: 844621
Category: Administrative/Clerical
21521562
Responsibilities
WHY UT SOUTHWESTERN?
With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you’ll discover a culture of teamwork, professionalism, and a rewarding career!
BENEFITS
UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:
- PPO medical plan, available day one at no cost for full-time employee-only coverage
- 100% coverage for preventive healthcare-no copay
- Paid Time Off, available day one
- Retirement Programs through the Teacher Retirement System of Texas (TRS)
- Paid Parental Leave Benefit
- Wellness programs
- Tuition Reimbursement
- Public Service Loan Forgiveness (PSLF) Qualified Employer
- Learn more about these and other UTSW employee benefits!
JOB SUMMARY
Seeking a Supervisor of Maintenance Work Control Center with 4+ years work experience in dispatching and managing maintenance work orders, estimations, and project management within a computerized maintenance management system (CMMS), specifically in a construction or hospital facilities maintenance environment. Works under minimal supervision to communicate and coordinate information about work orders, personnel, materials, and time to accomplish project work and facility maintenance on a priority basis.
Work Location: Dallas Campus
Shift Requirement: 7:30 PM to 4:00 PM, Monday through Friday
QUALIFICATIONS
Education and Experience
Required
- Education
High School Diploma or equivalent.
- Experience
4 years of experience in construction, maintenance, estimating, project management, or scheduling, and
experience working with an automated estimating or computerized maintenance management system.
Preferred
- Education
Associate’s Degree
Knowledge, Skills and Abilities
- Work requires ability to communicate effectively with various levels of internal and external contacts.
- Work requires ability to manage and direct various administrative and business functions of division or unit.
- Work requires ability to organize and prioritize work to meet deadlines.
PHYSICAL DEMANDS/WORKING CONDITIONS
- Working Conditions
Office Setting
Job Duties
- Oversees daily activities of assigned employees in the Work Control Center.
- Provides customer service by communicating and coordinating information about personnel, material and time to accomplish facility maintenance and project work on a priority basis.
- Trains others to respond appropriately to telephone requests and to monitor assigned systems.
- Originates facilities and client reports. Administers personnel policy.
- Participates in design of new reports using computerized maintenance management systems.
- Interviews, selects, and oversees training of employees. Independently accepts requests for work or estimates and processes.
- Audits work order files to ensure accurate completion and material/activity log information is being submitted.
- Performs end user testing for ERP systems
- Generates Key performance indicators and performance review
- Initiates, expedites, coordinates, tracks, and communicates and follow-ups with clients and contractors about maintenance work and facility projects.
- Performs other duties as assigned.
Security
This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information. To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section 113.001(2) of the Texas Business and Commerce Code, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position.
This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information. To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section 113.001(2) of the Texas Business and Commerce Code, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position.
EEO Statement
UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.
Benefits
Benefits
- UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:
- PPO medical plan, available day one at no cost for full-time employee-only coverage
- 100% coverage for preventive healthcare – no copay
- Paid Time Off, available day one
- Retirement Programs through the Teacher Retirement System of Texas (TRS)
- Paid Parental Leave Benefit
- Wellness programs
- Tuition Reimbursement
- Public Service Loan Forgiveness (PSLF) Qualified Employer
- Learn more about these and other UTSW employee benefits!
Working at UTSW
Bring Your “A” Game.
Why are top candidates in so many professional fields – including customer service, finance, and human resources, to name a few – choosing UT Southwestern Medical Center as a career home? Simple. They know that they will work among a team of people who bring their best every day to support a health organization that’s breaking new ground in dozens of ways. That’s what we can offer you.
It takes a lot to keep UT Southwestern at the forefront, where world-class patient care, acclaimed medical education, and innovative research breakthroughs are common occurrences. When you join us, those are the challenges you’ll share. Our organization has taken on serious commitments and responsibilities within a rapidly evolving health care system.
Change is a constant, so our work supporting this complex matrix of business and systems needs must rise to the highest level of professionalism, collaboration, and innovation. That’s true for every role across the Medical Center and represents why this can be the most challenging work of your career.
Let’s Get Started
Employee Testimonials
Vanessa Pantoja
Vanessa Pantoja
GME Program Coordinator
GME Program Coordinator
Dallas is the perfect size city for me. There are always amazing things to do in Dallas, from visiting the arts district, to museums, concerts, sporting events, and the state fair.
Brenda Edwards.
Brenda Edwards
Licensed Clinical Social Worker
Licensed Clinical Social Worker
UT Southwestern is a great place to work and learn. Innovation and creativity to improve the quality of patient care are encouraged. Leadership within my team and department is supportive.
Denise Anderson
Denise Anderson
GME Coordinator I
GME Coordinator I
I love working at UT Southwestern because of its great staff and great benefits. Everyday is extraordinary because there’s opportunity to expand your knowledge and advance your career.
