Certified Medical Assistant, Hiring Pool

Join UT Southwestern on our mission to educate, discover and heal.  With over 75 years of excellence in Dallas-Fort Worth, Texas, we are committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care and resources for our valued patients and employees. Ranked as the #1 hospital in Dallas-Fort Worth for the eighth consecutive year, we invite you to continue your healthcare career with us at UT Southwestern. Ranked among the top 5 health care employers in the United States, you’ll discover a culture of teamwork, professionalism, and consistent opportunities for learning and advancement into leadership roles. 

Job Summary 

Join the UT Southwestern team as a Certified Medical Office Assistant (CMOA) working in an ambulatory care setting. As a CMOA, you will be responsible for providing an exceptional patient experience from taking patients vitals to discharging patients. CMOA’s at UT Southwestern help to record patient medical histories, take vital signs, assist with minor procedures, administer medications as directed, and ensure proper documentation of patient information. You will play a valuable role in maintaining the clinic’s efficiency by performing administrative tasks such as scheduling appointments, managing medical records, and coordinating referrals. Joining this collaborative ambulatory team will allow you to work closely with a diverse patient population and grow your career as a CMOA.  

New CMOAs will complete comprehensive back office clinical orientation and training as follows:

• New Hire General Orientation
• Ambulatory Orientation
• Clinical Observation
• Epic Registration (Prelude)
• Epic Scheduling (Cadence)
• EpicCare
• Insurance Entry and Verification
• Epic Referrals Management
• Epic Cash Drawer, Payment Posting and Check-in/Check-out procedures
• Practical Training in assigned clinic

We have clinics located throughout DFW:

·         Coppell

·         Frisco

·         Fort Worth

·         Irving/Las Colinas/Lewisville

·         North Dallas/Park Cities

·         Richardson/Plano

·         RedBird

For a full list of the clinic and subspecialties, click here.

Job Duties

·     Takes, records, and reports patient vital signs using medical equipment; performs procedures of low complexity such as visual acuity, development and/or musculoskeletal screening, POC testing, phlebotomy, EKG testing, and other approved clinic specific diagnostic testing.

·     Escorts or transports patients to exam rooms or treatment rooms, or other areas as directed.

·     Documents completion of patient care tasks in medical records, and reinforces education provided by the physician or nurse seeking assistance from the nurse or physician as appropriate.

·     Assists in care of patients by preparing exam rooms for patient care, facilitating use of diagnostic equipment, and ensuring availability of needed patient information, such as results of diagnostic exams and medical records.

·     Assumes responsibility for weekly autoclave temperature monitoring, POC testing QA, and monthly audit report on compliance as directed by clinic management.

·     Serves as preceptor and resource for newly-hired medical assistants and medical assistant externs, actively participating in their integration into the department.

·     May perform a variety of administrative/clerical duties, scheduling patient appointments, pre-certifying procedures, answering patient phones by collecting data to forward to the nurse for triage as directed.

·     Inspects equipment and facilities visually and physically to ensure patient safety and proper functioning.

·     May function as a clinic safety officer, verifying each employee’s knowledge of fire safety and the evacuation plan for the work area as directed.

·     Confirms appropriate patient consent and authorization forms are signed for research and/or medical treatment.

·     Maintains current customer service, clinical, and technical skills by attending training programs and procedures.  Participates in annual skills competency review.

·     Maintains adequate stock of supplies as required for work area.  May provide occasional working supervision to non-licensed medical and/or clerical office support personnel for clerical functions or other non-clinical activities. 

·     Performs other duties as assigned.

Experience and Education

·     High school diploma or equivalent.

·     Completion of Medical Assistant training in an approved program, or one (1) year experience patient care in a physician office practice or hospital setting required.

·     CPR certification or Basic Life Support (BLS) certification, course accredited by the American Heart Association (AHA) or American Red Cross (ARC) before first day of employment is required.

·     Medical Assistant certification and maintenance of current certified status obtained through one of the following:

·       The American Association of Medical Assistants

·       The American Medical Technologists Association

·       The National Association for Health Professionals

·       The National Center for Competency Testing

·       The National Healthcareer Association

·       American Allied Health

PLEASE UPLOAD YOUR CERTIFICATION TO YOUR APPLICATION

To learn more about the benefits UT Southwestern offers, visit https://www.utsouthwestern.edu/employees/hr-resources/

This position is security-sensitive and subject to Texas Education Code §51.215, which authorizes UT Southwestern to obtain criminal history record information.

UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.