Fort Worth Location: 400 West Magnolia Avenue, Fort Worth, Texas 76104

WHY UT SOUTHWESTERN?
With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you’ll discover a culture of teamwork, professionalism, and a rewarding career! 

BENEFITS
UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100% coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer
• Learn more about these and other UTSW employee benefits!

JOB SUMMARY

UT Southwestern is seeking an experienced Certified Medical Office Assistant for their Fort Worth location. This Certified Medical Office Assistant directly interacts with patients on the phone to support clinical navigation of lung cancer screening programs, communicating effectively with the Rapid Response Team (RRT) and Lung Cancer Navigator. Must always maintain a patient centered attitude, demonstrating compassion and empathy for patients and their families.

The ideal candidate is bilingual in English and Spanish and passionate to serve an underserved patient population. Duties include referral entry, insurance verification, scheduling appointments, patient reminders, documentation in medical records, and gathering records for the nurse within the outpatient clinic setting. This position works under the general supervision of physicians and/or nurses to provide clinical support to physicians and nurses in delivery of patient clinical care and administrative support.

Work Location: 400 West Magnolia Avenue, Fort Worth, Texas 76104

Shift Requirement: 8:00am to 5:00pm, Monday through Friday

EXPERIENCE AND EDUCATION

Required

• Education
  High School Diploma or equivalent

• Experience
  1 year of patient care experience in a physician office practice or completion of Medical Assistant training 

• Licenses and Certifications
1. (BLS) BASIC LIFE SUPPORT certification, course accredited by the American Heart Association (AHA) or American Red Cross (ARC) Upon Hire and
2. Medical Assistant certification and maintenance of current certified status obtained through one of the following: Upon Hire
• (CMA) CERT MEDICAL ASSISTANT The American Association of Medical Assistants or
• (RMA) REG MEDICAL ASSISTANT The American Medical Technologists Association or
• (NRCMA) NAT REGD CERT MEDICAL ASSISTANT The National Association for Health Professionals or
• (NCMA) NATIONAL CERTIFIED MEDICAL ASSISTANT The National Center for Competency Testing or
• (NHA-CCMA) Nat Hlthcareer CertClinMedAsst or
• (RMA) REG MEDICAL ASSISTANT National Allied Health 

***INCLUDE UPDATED RESUME AND CERTIFICATIONS WITH APPLICATION SUBMISSION***

Knowledge, Skills and Abilities

• Work requires good interpersonal skills and verbal and written communication skills.
• Work requires contact with physicians, residents, fellows, allied health personnel, and other medical and non-medical office personnel to coordinate necessary information and to provide optimal level of patient care.
• Work requires telephone skills when in contact with patients, referring physicians, and pharmaceutical representatives outside of university, vendors, and third party payees.
• Work requires ability to stand for long periods of time and lift, push, and/or pull up to 50 lbs.
• Work requires ability to read, write, and perform mathematical calculations.
• Work requires ability to make occasional minor decisions.

JOB DUTIES

• Takes, records, and reports patient vital signs using medical equipment; performs procedures of low complexity such as visual acuity, development and/or musculoskeletal screening, POC testing, phlebotomy, EKG testing, and other approved clinic specific diagnostic testing.
• Escorts or transports patients to exam rooms or treatment rooms, or other areas as directed.
  Documents completion of patient care tasks in medical records, and reinforces education provided by the physician or nurse seeking assistance from the nurse or physician as appropriate.
• Assists in care of patients by preparing exam rooms for patient care, facilitating use of diagnostic equipment, and ensuring availability of needed patient information, such as results of diagnostic exams and medical records.
• Assumes responsibility for weekly autoclave temperature monitoring, POC testing QA, and monthly audit report on compliance as directed by clinic management.
• Serves as preceptor and resource for newly-hired medical assistants and medical assistant externs, actively participating in their integration into the department.
• May perform a variety of administrative/clerical duties, scheduling patient appointments, precertifying procedures, answering patient phones by collecting data to forward to the nurse for triage as directed.
• Inspects equipment and facilities visually and physically to ensure patient safety and proper functioning.
• May function as a clinic safety officer, verifying each employee’s knowledge of fire safety and the evacuation plan for the work area as directed.
• Confirms appropriate patient consent and authorization forms are signed for research and/or medical treatment.
• Maintains current customer service, clinical, and technical skills by attending training programs and procedures. Participates in annual skills competency review.
• Maintains adequate stock of supplies as required for work area.
• May provide occasional working supervision to non-licensed medical and/or clerical office support personnel for clerical functions or other non-clinical activities.
• Duties performed may include one or more of the following core functions: (a) Directly interacting with or caring for patients; (b) Directly interacting with or caring for human-subjects research participants; (c) Regularly maintaining, modifying, releasing or similarly affecting patient records (including patient financial records); or (d) Regularly maintaining, modifying, releasing or similarly affecting human-subjects research records.
• Performs other duties as assigned.

SECURITY AND EEO STATEMENT

Security
This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information. To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section 113.001(2) of the Texas Business and Commerce Code, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position.

EEO Statement
UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.