WHY UT SOUTHWESTERN?
With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you’ll discover a culture of teamwork, professionalism, and a rewarding career!

JOB SUMMARY
This is an entry level position within the HSIR team for a self-starter with the ability to work with moderate to minimal oversight in a highly complex and dynamic work environment. Position focuses on support and optimization of mission- critical systems. Provides IT Support, maintenance, and project work for Epic Provider Maintenance, Epic Security, HSIR Change Management Leader, Epic Data Courier Content Management Administrator, and Spok Messaging system administration and support.

BENEFITS
UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100% coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer
• Learn more about these and other UTSW employee benefits!

EXPERIENCE AND EDUCATION
Required

• Education
  Bachelor’s Degree in business administration, computer science or other field

• Licenses and Certifications
  (HIT) HEALTH INFORMTN TECHNOLOGY CER Upon Hire

Preferred

• Experience
  Previous exposure to healthcare and/or electronic records is desired but not required.

JOB DUTIES

• Provide workflow assistance, trouble-shooting and support for mission critical HSIR systems with assistance.
• Provide on-call after-hours support.
• Develop and maintain competency on pertinent applications and technologies within a specified timeframe.
• Participate in system maintenance by utilizing analytical skills for issue resolution, enhancement development, project participation and version upgrades with oversight.
• Follow change management procedure for any system changes.
• Assist in testing of new applications and changes to existing applications ensuring integrity and quality of data while providing and/or assisting in training of system users.
• Assist in developing appropriate process/policy documentation.
• Manage multiple tasks/work on multiple projects simultaneously with guidance.
• Performs other duties as assigned.

SECURITY AND EEO STATEMENT
Security
This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information.

EEO Statement
UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.