Application Analyst I, Health Technical Services
Location: Dallas, TX
Location Type: Remote Eligible
Location Type: Remote Eligible
Job Number: 851005
Category: Information Technology
21727357
Responsibilities
WHY UT SOUTHWESTERN?
With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you’ll discover a culture of teamwork, professionalism, and a rewarding career!
JOB SUMMARY
This is an entry level position within the HSIR team for a self-starter with the ability to work with moderate to minimal oversight in a highly complex and dynamic work environment. Position focuses on support and optimization of mission- critical systems. Position also provides IT support, maintenance, and project work for the enterprise HSIR OnBase Document Management System, RightFAX e-FAX system and the many integrations with numerous Epic EHR modules for both.
BENEFITS
UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:
- PPO medical plan, available day one at no cost for full-time employee-only coverage
- 100% coverage for preventive healthcare-no copay
- Paid Time Off, available day one
- Retirement Programs through the Teacher Retirement System of Texas (TRS)
- Paid Parental Leave Benefit
- Wellness programs
- Tuition Reimbursement
- Public Service Loan Forgiveness (PSLF) Qualified Employer
- Learn more about these and other UTSW employee benefits!
EXPERIENCE AND EDUCATION
Required
- Education
Bachelor’s Degree in business administration, computer science or other field
- Licenses and Certifications
(HIT) HEALTH INFORMTN TECHNOLOGY CER Upon Hire
Preferred
- Experience
Previous exposure to healthcare and/or electronic records is desired but not required.
JOB DUTIES
- Provide workflow assistance, trouble-shooting and support for mission critical HSIR systems with assistance.
- Provide on-call after-hours support.
- Develop and maintain competency on pertinent applications and technologies within a specified timeframe.
- Participate in system maintenance by utilizing analytical skills for issue resolution, enhancement development, project participation and version upgrades with oversight.
- Follow change management procedure for any system changes.
- Assist in testing of new applications and changes to existing applications ensuring integrity and quality of data while providing and/or assisting in training of system users.
- Assist in developing appropriate process/policy documentation.
- Manage multiple tasks/work on multiple projects simultaneously with guidance.
- Performs other duties as assigned.
SECURITY AND EEO STATEMENT
Security
This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information.
EEO Statement
UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.
Benefits
Benefits
- UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:
- PPO medical plan, available day one at no cost for full-time employee-only coverage
- 100% coverage for preventive healthcare – no copay
- Paid Time Off, available day one
- Retirement Programs through the Teacher Retirement System of Texas (TRS)
- Paid Parental Leave Benefit
- Wellness programs
- Tuition Reimbursement
- Public Service Loan Forgiveness (PSLF) Qualified Employer
- Learn more about these and other UTSW employee benefits!
I.T. at UTSW
Staying Connected with Information Technology
At UT Southwestern, we need the best and brightest minds in information technology to meet the many demands of our thriving academic medical institution. Whether you are creating pathways for patients to more easily access their medical records or helping physicians and researchers maintain their cutting-edge equipment, the challenges and opportunities abound in our IT department.
The vast computer networks and technical infrastructure of our health system, medical school, research units, and workforce affect every patient and employee at UT Southwestern. That makes any position in the IT department vital to our mission of providing exceptional clinical care and creating a fast-paced, flexible environment for more than 18,000 employees and medical students.
Careers in Information Technology range from business analyst to database engineer, technical support to software system specialists, information resources to biomedical technicians. There has never been a better time to be an IT specialist in the world of health care, and there is no more exciting place to be than UT Southwestern to enrich your career.
Let’s Get Started
Employee Testimonials
Roland Brunette
Roland Brunette
Technical Support Specialist III – Information Resources
Technical Support Specialist III – Information Resources
What is extraordinary is the amount of people, their ideas, cultures and personalities. It is a wondrous thing to get to know your co-workers. This is part of what makes working at UT Southwestern a blast.
Glenn Philp
Glenn Philp
Information Resource Manager
Information Resource Manager
UT Southwestern Medical Center is a place that has inspired, challenged, and most of all helped me grow.
Brad Weber
Brad Weber
Commercialization Success Partner
Commercialization Success Partner
I am afforded the opportunity to make a significant difference in the wellbeing of patients served at UT Southwestern and worldwide. I can’t imagine doing anything more fulfilling.
