JOB SUMMARY
Oversee operations of meetings or program sessions with staff across hospitals and clinics as the Clinical Program Coordinator – Specialist. Collect, compile, display, and analyze process data; evaluate the effectiveness of programs and processes in identifying and resolving issues. Work closely with senior leadership, physicians, managers, and staff to plan, organize, direct, execute, and/or facilitate programs related to areas of expertise. Ensure assigned programs remain intact and aligned with the organizational mission and strategic plan.
 

ESSENTIAL FUNCTIONS

Job Duties

Leads all work required to develop, cultivate, and maintain working relationships with internal/external departments and other organizations associated with and/or receiving benefit from the program(s).
Maintain and oversee all required documentation of sessions and follow up of work with leadership.
Recruit and onboard new staff from across the system to participate in program-related sessions.
Oversight and preparation of all communications in regard to the program(s), working with PR/Marketing, maintain website, emails, councils, and committees reporting.
Ability to ask questions, take initiative to streamline processes, procedures, and practices.
A strong customer service orientation and teamwork ethic are essential for interactions with all staff.
Outstanding interpersonal skills, verbal communications, ability to negotiate with peers as well as supervisors.
Collaborates with leaders to develop projects; participates in initiatives to share and learn with a variety of audiences.
Plans and coordinates sessions with department/unit leadership and team facilitators, including team meetings and training sessions.
Serves as a session or meeting facilitator as needed.
Ability to provide feedback in a positive yet assertive way.
Ability to make decisions within scope of position and work with minimal supervision.
Works closely with team leadership to establish and maintain program goals and objectives.
Oversees program evaluation and quality control activities; presents data and program information.
Presents/represents the program and program updates in group settings.
Remains current on relevant topics and opportunities to expand and/or improve the program.
Develop and implement educational programs and tools to support staff.
Utilize AIDET to lead outreach efforts for groups and individuals within the health system.
Facilitate referrals and provide program(s) services to promote the highest quality of care.
Performs other duties as assigned.
 

QUALIFICATIONS

Education and Experience

Required

Education
Bachelor’s Degree In nursing or healthcare related field
Preferred

Education
Master’s Degree
PhD
Experience
3 years related clinical experience
Experience working with multidisciplinary teams, leadership, ethics, wellness, and/or program coordination.
 

Knowledge, Skills and Abilities

Must be able to read, write, and communicate in English.
Has deep understanding of subject matter in area(s) of expertise.
Work requires computer literacy, including proficiency in Microsoft Office, SharePoint, email, database and contact management software, and browser-based workflow applications.
Very strong organizational skills, ability to re-prioritize quickly, and handle multiple complex assignments.
Work requires the ability to ensure adherence to and effectively interpret and apply organizational policies, procedures, and systems.
Work requires the ability to build consensus and gain agreement among various interest-holders.
Work requires proven customer service, teamwork, and written and verbal communication skills.
Work requires the ability to plan, organize, coordinate, and oversee the work of others as necessary to ensure desired results are achieved.
Work requires the ability to stand for long periods of time.
Work requires the ability to lift, push, and/or pull up to 50 lbs.
Work may require telephone and personal contact with all levels of internal and external personnel and organizations.
Work requires the ability to work with confidential information as appropriate.
Work may require the ability to monitor and maintain a budget.
 

PHYSICAL DEMANDS/WORKING CONDITIONS

Working Conditions
Hospital Setting
Office Setting
 

PACT STATEMENT

The following is the acronym, “PACT”, and is fundamental to all clinical positions at UT Southwestern Medical Center:

P-Problem Solving: To achieve excellence in patient care and service, all employees are expected to take ownership in solving problems effectively, efficiently and to the satisfaction of the patient.
A-Ability, Attitude and Appearance: In keeping with a professional healthcare environment, all employees are expected to have the ability to perform their jobs and to appear and conduct themselves in a professional and positive manner.
C-Communications and Compassion: It is our goal that all our communications are clear, courteous, timely, and delivered with compassion, respect and appropriate confidentiality.
T-Teamwork: In our medical environment, our patients regard every employee they encounter as a member of the Southwestern Medical Center team. Our goal is to individually work hard to contribute to our team, support our co-workers, and to achieve not only excellent patient care and service, but also a satisfying, caring environment for each other.
Salary
Salary Negotiable

Security
This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information. To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section 113.001(2) of the Texas Business and Commerce Code, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position.
 

EEO Statement

UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.