JOB SUMMARY
This position works under general supervision of physician, mid-level provider and/or nursing supervisor to provide and coordinate the multidisciplinary clinical care of patients to meet ACO requirements.

Job Duties

• Functions as team lead for a group of clinical staff (POD) assigned to specific patients to ensure efficient and effective patient care coordination of clinical procedures.
• Ensures all patient quality metrics are completed by staff during the clinic visit(s) per protocols by staff to meet ACO requirements.
• Assign clinical duties as needed to ensure effective workflows, patient care requirements are meet and clinical quality and safety measures are followed.
• Works with supervisor to ensure staff has been oriented and trained for duties assigned.
• Monitors patient registries for patients assigned to respective POD.
• Coordinate follow-up and assign duties to clinical staff for patients in POD registries in order to close care gaps as defined by the ambulatory clinical quality program.
• Monitors patient telephone requests and MyChart in-baskets for POD to ensure timely response to patient communications. Coordinates team assignments to effectively and efficiently respond to patient messages.
• Duties performed may include one or more of the following core functions: (a) Directly interacting with or caring for patients; (b) Directly interacting with or caring for human-subjects research participants; (c) Regularly maintaining, modifying, releasing or similarly affecting patient records (including patient financial records); or (d) Regularly maintaining, modifying, releasing or similarly affecting human-subjects research records.
• Performs other duties as assigned.

Required

• Education
  Graduate of an approved/accredited nursing program with an Associate Degree in Nursing (ADN)

• Licenses and Certifications
  (RN) REGISTERED NURSE Board of Nurse Examiners for State of Texas Upon Hire
  (BLS) BASIC LIFE SUPPORT Certification course by the American Heart Association (AHA) or American Red Cross (ARC) Upon Hire and

Preferred

• Education
  Bachelor Degree in Nursing

• Experience
  2 years of ambulatory clinical nursing experience

Knowledge, Skills and Abilities

• Work requires strong communication skills and the ability to facilitate team based care.
• Work requires ability to complete most assignments with substantial independence.
• Work requires ability to lift, push, and/or pull up to 50 lbs.
• Work requires ability to maintain current customer service, clinical, and technical skills by attending training programs and seminars to continue level of competency and ensure compliance with departmental policies and procedures.
• Work requires ability to provide suggestions for change and assist with development and implementation of policies and procedures.
• Work requires ability to read, write, and perform mathematical calculations.
• Work requires ability to stand for long periods of time.
• Work requires frequent contact with physicians, residents, fellows, allied health personnel, and other medical and/or non-medical office support personnel to coordinate necessary information to provide optimal level of patient care.
• Work requires good verbal and written communication skills.
• Work requires input and assistance with budgetary monitoring and management.
• Work requires knowledge, skills, and abilities specific to the needs of the clinical specialty.
• Work requires proficiency in the use of computer technology.
• Work requires telephone contact with patients, referring physicians, and pharmaceutical representatives outside of UT Southwestern, vendors, and third party payees.
• Work requires use of considerable judgment in application of procedures, nursing assessment techniques, practices and policies to work problems, organization, and administration of clinical activities.

PHYSICAL DEMANDS/WORKING CONDITIONS

• Physical Demands
  Lifting
  Pulling
  Pushing
  Standing
  Talking

• Working Conditions
  Clinical Setting
  Hazards

PACT STATEMENT

• The following is the acronym, “PACT”, and is fundamental to all clinical positions at UT Southwestern Medical Center:
• P-Problem Solving: To achieve excellence in patient care and service, all employees are expected to take ownership in solving problems effectively, efficiently and to the satisfaction of the patient.
• A-Ability, Attitude and Appearance: In keeping with a professional healthcare environment, all employees are expected to have the ability to perform their jobs and to appear and conduct themselves in a professional and positive manner.
• C-Communications and Compassion: It is our goal that all our communications are clear, courteous, timely, and delivered with compassion, respect and appropriate confidentiality.
• T-Teamwork: In our medical environment, our patients regard every employee they encounter as a member of the Southwestern Medical Center team. Our goal is to individually work hard to contribute to our team, support our co-workers, and to achieve not only excellent patient care and service, but also a satisfying, caring environment for each other.

Salary
Salary Negotiable

Security
This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information. To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section 113.001(2) of the Texas Business and Commerce Code, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position.

EEO Statement

UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.