WHY UT SOUTHWESTERN?
With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you’ll discover a culture of teamwork, professionalism, and a rewarding career!

JOB SUMMARY
This job is responsible for reviewing processes, identifying areas for improvement, and implementing changes to enhance quality. Responsibilities include understanding customer expectations, establishing quality standards, and developing quality control processes. The ideal candidates are familiar with financial reporting, regulatory and quality standards and have a keen eye for detail. The job is crucial in preventing errors and promoting the continuous improvement of quality standards, which in turn increases customer satisfaction and business performance. Ultimately, ensuring that our products and services meet all necessary requirements before they reach the customer and user.

BENEFITS
UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100% coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer
• Learn more about these and other UTSW employee benefits!

EXPERIENCE AND EDUCATION
Required

• Education
  Bachelor’s Degree in business administration or other applicable financial specialization or quality assurance.

• Experience
  3 years related experience.

JOB DUTIES

• Identify and set quality assurance standards based on understanding customer expectations and regulatory requirements.
• Develop and implement quality control procedures to ensure compliance with quality and accuracy assurance standards and guidelines.
• Conduct reviews and/or audits to ensure compliance with established quality assurance standards.
• Prepare and present reports and metrics related to quality assurance and compliance activities.
• Assist in the development of training material for quality assurance and compliance.
• Review the implementation and efficiency of processes.
• Collaborate with operations teams and other departments to identify and address areas for quality improvement.
• May be required to write reports on their findings, perform statistical analysis, and create & maintain documentation for quality procedures and protocols.
• May conduct audits, monitor and analyze performance metrics, identify areas of improvement, and work on implementing quality control standards.
• May be involved in training other staff members on quality assurance procedures, preparing quality assurance reports, and maintaining documentation.
• Often work closely with other departments, such as Supply Chain Management or Information Resources.
• Performs other duties as assigned.

SECURITY AND EEO STATEMENT
Security
This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information. To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section 113.001(2) of the Texas Business and Commerce Code, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position.

EEO Statement
UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.