WHY UT SOUTHWESTERN?
With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you’ll discover a culture of teamwork, professionalism, and a rewarding career!

JOB SUMMARY
Works under general supervision to provide administrative support in coordinating the day-to-day operations of the department.

BENEFITS
UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100% coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer
• Learn more about these and other UTSW employee benefits!

EXPERIENCE AND EDUCATION
Required

• Education
  High School Diploma or equivalent

• Experience
  2 years of experience

Preferred

• Experience
  4 years of experience in Medical Office, Home Care Agency, / Computer Network Support.

JOB DUTIES

• Generates month end reports and other reports as requested.
• Performs back-up payroll on bi-weekly basis.
• Tracks physician orders. Generates weekly late order reports and contacts physician regarding unsigned orders. Assists in monthly audit to ensure accuracy of order database.
• Maintains inventory of clinical packets (i.e., admission packets, discharge packets, etc.), forms, and office supplies., takes inventory of forms/office supplies and notifies Office Supervisor of needs.
• Answers telephone in a professional voice, routes call to correct personnel, takes messages as needed. Forwards telephone to answering service at the end of each day and removes forwarding from phone each morning.
• Performs referral intake. Reviews referral for accuracy and completeness. Contacts referring provider for missing information. Documents in EMR patient registration, patient status changes, and updates referring provider as needed.
• Performs benefit verification. Conducts prior authorization, re-authorization and follow-up on appeal statuses.
• Performs other duties as assigned

SECURITY AND EEO STATEMENT
Security
This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information. To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section 113.001(2) of the Texas Business and Commerce Code, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position.

EEO Statement
UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.