WHY UT SOUTHWESTERN?
With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you’ll discover a culture of teamwork, professionalism, and a rewarding career!

JOB SUMMARY
This job leads the development and execution of a dynamic digital communications strategy that informs, engages, and connects UT Southwestern’s workforce. This role is pivotal in shaping intuitive and impactful digital experiences across internal platforms, with special emphasis on an employee mobile app.

Internal employee communications experience is a plus. 

Experience with survey platforms and employee engagement tools preferred. Information architecture or related UIX skills for strategy and design for web, mobile and application design preferred. 

This position falls under a hybrid work schedule that is currently 2 days per week in office / 3 days remote.  

BENEFITS
UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100% coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer
• Learn more about these and other UTSW employee benefits!

EXPERIENCE AND EDUCATION
Required

• Education
  Bachelor’s Degree in related field.

• Experience
  5 years in communications, public relations, marketing, or related field.
  Demonstrable excellence in writing, editorial, digital communications, and web-based editorial development.
  Experience with culture initiatives and/or community building.
  Experience with survey platforms and employee engagement tools.

Preferred

• Education
  Additional education or certifications a plus.

• Experience
  Internal communications experience.
  Information architecture or related UIX skills for strategy and design for web, mobile, and application design.
  Experience with mobile applications

JOB DUTIES

• Strategize and develop content plans that align with employee interests, organizational priorities, and engagement goals – balancing evergreen topics with timely, relevant storytelling.
• Identify compelling content themes and formats that drive engagement across digital channels, using data to refine and adapt strategy over time.
• Coordinate an innovative content strategy for the intranet homepage as well as UTSW Huddle, an employee engagement platform designed to keep the workforce informed, build a sense of community and foster greater collaboration.
• Administer and maintain the employee engagement platform.
• Plan, develop, and publish clear, concise, and engaging communications – including written posts, photo galleries, surveys, quizzes, e-newsletters, video, and more – for a variety of employee audiences.
• Develop overall user experience, interactive design, and information architecture for mobile and desktop platforms.
• Lead UX design sessions to identify user and technical requirements to ensure that solutions achieve user and team goals.
• Monitor, interpret, and leverage digital analytics to improve content performance and user engagement.
• Collaborate closely with stakeholders to define and translate business and functional requirements into user-friendly, technically optimal, and feasible designs.
• Design and conduct usability studies to ensure designs are intuitive and impactful.
• Serve as a key content coordinator and contributor to employee communications, managing tight deadlines.
• Performs other duties as assigned.

SECURITY AND EEO STATEMENT
Security
This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information. To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section 113.001(2) of the Texas Business and Commerce Code, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position.

EEO Statement
UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.