WHY UT SOUTHWESTERN?
With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you’ll discover a culture of teamwork, professionalism, and a rewarding career!

JOB SUMMARY
In this role, you will work with direction to develop and deliver training programs for various systems and applications used throughout the institution.  Duties include, teaching weekly instructor led training sessions for multiple topics, develop and maintain training videos, job aids, eLearning courses, instructor led training programs, and training website content for multiple subject areas. Additionally, you will complete administrative tasks in the learning management system such as adding new courses, running reports, and marking attendance. You will also collaborate with business stakeholders to intake new training requests and to consult on needed updates to existing training material. You will use a variety of software and applications to develop training content and track work assignments which may include Articulate 360, Camtasia, Snagit, Canva, Microsoft 365, ServiceNow, and more. Finally, you will be responsible for learning and applying new digital accessibility content creation standards to revise existing training materials in support of WCAG 2.1 level A and AA standards. This position is eligible for a hybrid work schedule, typically one day per week in office but may be more based on work assignments.

BENEFITS
UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100% coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer
• Learn more about these and other UTSW employee benefits!

EXPERIENCE AND EDUCATION
Required

• Education
  Bachelor’s Degree with no experience. or
  Associate’s Degree in technical or related field or
  High School Diploma or GED

• Experience
  1 year experience with Associate’s Degree. and
  4 years experience in computer customer service with High School Diploma.

PRIMARY JOB DUTIES

Duties include, teaching weekly instructor led training sessions for multiple topics, develop and maintain training videos, job aids, eLearning courses, instructor led training programs, and training website content for multiple subject areas. Additionally, you will complete administrative tasks in the learning management system such as adding new courses, running reports, and marking attendance. You will also collaborate with business stakeholders to intake new training requests and to consult on needed updates to existing training material. You will use a variety of software and applications to develop training content and track work assignments which may include Articulate 360, Camtasia, Snagit, Canva, Microsoft 365, ServiceNow, and more. Finally, you will be responsible for learning and applying new digital accessibility content creation standards to revise existing training materials in support of WCAG 2.1 level A and AA standards.

ADDITIONAL JOB DUTIES

• Under guidance of more senior trainer and/or management, conducts formal classroom training for university and affiliate personnel in formal classroom environment or one-on-one training; assists in maintaining and developing supporting documentation for classes and seminars.
• Assists in developing and/or revising classes and seminars as technology and software change.
• Maintains computer classrooms ensuring rooms are clean and software is properly loaded for classes; maintains supplies of forms and brochures.
• Receives class registration forms; completes and distributes forms as appropriate; confirms registration in classes.
• Performs other duties as assigned.

SECURITY AND EEO STATEMENT
Security
This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information. To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section 113.001(2) of the Texas Business and Commerce Code, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position.

EEO Statement
UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.