WHY UT SOUTHWESTERN?
With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you’ll discover a culture of teamwork, professionalism, and a rewarding career! 

JOB SUMMARY
The incumbent is responsible for managing and delivering selected educational programs focused on quality improvement principles in healthcare settings. Position focuses on enhancing leadership skills and implementing strategies to improve processes, services, and outcomes within the organization.
 

BENEFITS
UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100% coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer
• Learn more about these and other UTSW employee benefits!

EXPERIENCE AND EDUCATION

Required

• Education
  Bachelor’s Degree in nursing, healthcare administration, public health, or related field 
   

• Experience
  5 years of experience in quality improvement, healthcare management, or process improvement roles 
  Strong analytical, problem-solving, communication, and interpersonal skills are essential. 
  Ability to train, mentor, and motivate staff and others on quality improvement initiatives. 
   

Preferred

• Education
  Master’s Degree – MBA or MSN 
   

• Experience
  5 years of teaching experience in quality improvement or related courses 
  5 years of project management skills to lead cross-functional multidisciplinary teams and manage timelines. 
  Familiarity with maintaining documentation and adherence to regulatory health care quality standards. 
   

• Licenses and Certifications
  (CPHQ) Cert Pro in Hlthcr Quality 
  (CSSGB) CERTIFIED SIX SIGMA GREEN BELT – or equivalent 
   

JOB DUTIES

• Curriculum development: Works with the QSOE Director and Associate Dean to design and update QI course content ensuring alignment with industry standards and UTSW’s goals.
• Program planning and Delivery: Organizes and oversees QI training programs, workshops, and seminars for healthcare providers, faculty, trainees, and staff ensuring accessibility and relevance.
• Instruction and Facilitation: Delivers or coordinates expert-led instruction using case studies, simulations, and hands-on activities to teach QI tools and methodologies. Encouraging a culture of continuous improvement by providing ongoing training and resources to support staff in their quality improvement efforts. Assessing current practices, identifying areas for improvement, and developing and implementing solutions.
• Assessment and Evaluation: Develops metrics to evaluate course effectiveness, participant learning outcomes, and impact on clinical or operational performance. Gathers data to understand current performance levels and identify areas where improvements are needed.
• Collaboration and Engagement: Collaborates with academic and clinical leaders to integrate QI education into broader medical training programs and ensure compliance with accreditation standards. Builds relationships with internal and external stakeholders to promote QI education and secure resources or partnerships.
• Resource Management: Assures programs operate with defined budgets, utilizing materials and technology effectively for course delivery and participant engagement.
• Mentorship and Support: Provides guidance to learners, facilitates QI project implementation, and supports staff in applying learned concepts to real-world initiatives.
• Performs other duties as assigned.

SECURITY AND EEO STATEMENT

Security
This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information.

EEO
UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.