WHY UT SOUTHWESTERN?
With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you’ll discover a culture of teamwork, professionalism, and a rewarding career! 

JOB SUMMARY
The Technician Coordinator, Ambulatory Services, works under the supervision of the Pharmacy Manager to oversee pharmacy technicians supporting clinic-based services such as refill authorizations and prior authorizations. This role is responsible for monitoring productivity across service lines, identifying workflow inefficiencies, and presenting optimization strategies to key stakeholders. The Coordinator collaborates closely with the Pharmacy Manager and other teams to develop and maintain dashboards, reports, and financial tracking tools that support and enhance Ambulatory Services operations at UT Southwestern.

BENEFITS
UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100% coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer
• Learn more about these and other UTSW employee benefits!

EXPERIENCE AND EDUCATION

Required

• Education
  High School Diploma or equivalent. 
   

• Experience
  3 years hospital Pharmacy or equivalent technician experience. 
   

• Licenses and Certifications
  (TSBP) REG PHARMACY TECNICIAN or 
  Pharmacist Intern 
  (ACPE-IV) STERILE COMPOUNDING (IV) CERT accredited by ACPE required in Sterile & Hazardous Compounding and Investigational Drug Services only. 
  (BLS) BASIC LIFE SUPPORT certification, course accredited by the American Heart Association (AHA) or American Red Cross (ARC) Upon Hire 
   

Preferred

• Licenses and Certifications
  (PTCB-CPHT) CERTIFIED PHARMACY TECHNICIAN 
   

JOB DUTIES

• Performs job responsibilities in accordance with organizational and departmental policies, procedures, performance improvement objectives and environmental/infection control standards.
• Coordinates technician education, schedules, training and orientation with pharmacy management assistance. Assists with technician evaluations.
• Monitors daily technician activities, training, priorities, staffing and workloads, adjusting schedules according to departmental needs. Contributes ideas and identifies opportunities for process improvements to better deliver prompt and safe patient care.
• Makes good decisions, accepts responsibilities, coordinates daily workflow in assigned area. Provides leadership to other technicians, and maintains competency in multiple areas.
• Fills all orders, floor stock, and fill lists. Performs IV calculations and prepares all IV admixture using proper aseptic technique. Handles all intravenous chemotherapy. Delivers medications.
• Performs extemporaneous compounding. Repackages bulk medications into unit dose per departmental policy and procedure. Enters charges and credits and restocks returns.
• Provides service by receiving incoming calls and prioritizing based on urgency or nature of requests.
• Audits and signs out all controlled substances in accordance with state and federal guidelines and organizational policies. Identifies and corrects discrepancies and reports unusual usage patterns and trends. Completes medication area inspections and removes and documents expired medications.
• Assists with ordering, managing and monitoring drug inventory in fiscally responsible manner and is cognizant of appropriate PAR levels in medication storage areas.
• Enhances personal growth and development by participating in educational programs, in-services and meetings. Participates in new employee orientation and training.
• Treats co-workers and organizational and departmental property and resources with respect by maintaining clean, orderly and stocked environment. Works and solves problems with minimal supervision.
• Performs other duties as assigned.

SECURITY AND EEO STATEMENT

Security
This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information.

EEO
UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.