WHY UT SOUTHWESTERN?
With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you’ll discover a culture of teamwork, professionalism, and a rewarding career! 

JOB SUMMARY
The Department Operations Analyst plays a key role in supporting and optimizing departmental operations within UT Southwestern’s health system enterprise, with a primary focus on data integrity, reporting, and process improvement in PeopleSoft and other Human Resources Information Systems (HRIS). This position ensures the accuracy and efficiency of personnel transactions, position management, and workforce reporting, providing vital analytical and technical support to departmental leadership. The Analyst collaborates closely with UTSW Human Resources, Internal Medicine Grants & Finance teams, and the Office of Postdoctoral Affairs, to streamline workflows, troubleshoot system issues, and enhance the integration of HRIS data with departmental operations. Responsibilities include managing and auditing employee records in PeopleSoft, preparing workforce analytics and operational dashboards ensuring compliance with institutional and regulatory requirements, and serving as the department’s subject matter expert on HRIS functionality and reporting. This role requires strong technical aptitude with enterprise HR systems, attention to detail, and the ability to translate complex data into actionable insights that improve administrative efficiency and support the department’s academic and clinical mission. Please note, this role is 100% on site. 

BENEFITS
UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100% coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer
• Learn more about these and other UTSW employee benefits!

EXPERIENCE AND EDUCATION

Required

• Education
  Bachelor’s degree in business, management information systems, or related field.
   

• Experience
  3 years of applicable experience required. 
  Experience may be considered in lieu of education. 
   

Preferred

• Experience
  Experience in business operations, analysis or information systems 
  Familiarity with Lean Six Sigma concepts desired, and certification is a plus. 

  Experience with the following systems:  PowerBI, Sharepoint, Orbit, Peoplesoft
   

  Key Responsibilities: 

• Partner with the Assistant Director, Research and Facilities, to oversee daily operations of departmental space and facilities.
• Manage a portfolio of medium- to large-scale projects, including capital and renovation initiatives totaling approximately $7 million annually.
• Coordinate and track shop requests, ensuring timely resolution and adherence to departmental standards.
• Support planning and execution of faculty and staff onboarding related to space, equipment, and facility’s needs.
• Identify and analyze facilities issues, proposing and implementing cost-effective solutions.
• Develop and maintain strong working relationships with internal and external stakeholders to ensure high-quality customer service and     operational efficiency.
• Assist in the implementation of a service ticketing system to track requests, monitor productivity, and assess staffing needs.
• Contribute to long-term strategic planning for space utilization and facilities management across the department.
   

JOB DUTIES

• Performs a variety of operational and analytical assignments to accomplish objectives.
• Leads and guides approval of departmental contracts for goods and services to ensure: (a) compliance with University and departmental policies and procedures; (b) thorough record-keeping; and (c) that business terms and conditions support favorable outcomes for the University.
• Facilitates departmental activities against multi-year strategic sourcing plan; recommends timelines for RFPs; assists departmental leadership with development of sourcing intake documents, including detailed scopes of work and comprehensive bidder questionnaires.
• Leads and analyzes operational reports from the department and/or request tracking system(s).
• Creates, monitors and tests existing operations activities processes to ensure completeness of the system of internal controls.
• Creates business processes, identifies, and presents operational process improvement opportunities to supervisor.
• Develops, tests, and documents business improvement plans; supports implementation.
• Manages library of departmental standard operating procedures, which will include testing, completion of or coordination of updates, and creation of new SOPs to close gaps in documentation.
• Creates and/or updates operational communications plans and training documentation.
• Assists with coordinating multiple projects concurrently.
• Assists or completes data collection, aggregation, and analysis.
• Performs other duties as assigned.

SECURITY AND EEO STATEMENT

Security
This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information.

EEO
UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.