WHY UT SOUTHWESTERN?
With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you’ll discover a culture of teamwork, professionalism, and a rewarding career! 

JOB SUMMARY
The Associate Vice President (AVP) of Health System Imaging Services and Operations serves as a key executive leader overseeing Imaging Services and critical operational support areas across the Health System. The AVP is responsible for the strategic administration, coordination, and planning of all imaging assets in partnership with the Department of Radiology. This role ensures the delivery of high-quality, efficient, and compliant imaging operations across all locations, while fostering innovation and process improvements to enhance patient outcomes. In addition, the AVP provides direct oversight to Guest and Patient Services and serves a key liaison between the Health System and Business Affairs. The AVP will coordinate closely with the HS COO to ensure operational excellence, strategic alignment, and cross-functional coordination to enhance patient and guest experiences while ensuring operational resiliency in a dynamic healthcare environment. 

BENEFITS
UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100% coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer
• Learn more about these and other UTSW employee benefits!

ESSENTIAL FUNCTIONS

Job Duties

• Operations
  • Provides high-level operational leadership, ensuring that the Health System functions align with the organization’s strategic vision, goals, and performance metrics.
  • Identifies and address operational challenges, collaborating with multiple departments to streamline workflows and optimize resource allocation.
  • Acts as a bridge between executive leadership, operational departments, and external partners, ensuring seamless communication and collaboration.
  • Serves as the primary liaison between the Health System and Business Affairs departments including, but not limited to, Parking Services, Auxiliary Enterprises, OSBC, Supply Chain, and other key stakeholders to align Health System priorities.
  • Oversees risk management strategies to mitigate potential operational disruptions, improve patient and staff safety, and enhance regulatory compliance.
  • Oversees and is responsible for Guest and Patient Services.
  • Responsible for the administration and coordination of all imaging, and clinic services at all UT Southwestern operated imaging sites within the Health System.
  • In collaboration with the Department of Radiology, UH CEO, and key Health System Leadership, plans, develops, and implements imaging services goals, plans, and regulates standards consistent with the clinical, administrative, legal, and ethical requirements/objectives of UT Southwestern Medical Center.
  • Partners with the Chair of Radiology and the Vice Chair of Radiology Clinical Operations in developing and implementing quality assurance and quality improvement measures appropriate to diagnostic imaging and image-guided procedures. Ensures imaging quality monitoring and auditing, occurrence documentation, and performance improvement are current and effective.
  • Works with clinical leaders and key stake holders to continuously monitor and improve clinical quality, customer, and patient satisfaction.
• Strategic Planning and Business Development
  • Oversee the development and implementation of process improvement initiatives within the Health System, leveraging data, performance metrics, and best practices to enhance system-wide efficiency.
  • Collaborates within UT Southwestern to develop a strategic roadmap to optimize imaging quality – including the dimensions of imaging accuracy, service, safety, stewardship, and equity.
  • Formulates and gains approval for strategic business plans and objectives consistent with UTSW’s mission, goals, and strategies.
  • Ensures alignment between the strategic plans of the Department of Radiology and Imaging Service Line. Maintain and monitor service line business and strategic plans in coordination with the Department of Radiology and senior Health System leadership.
  • Develops new, and enhances existing, clinical programs and services to achieve growth opportunities.
  • Maintains contemporary knowledge of technological advancements, labor savings procedures and equipment, clinical information systems, and other state-of-the-art radiology specific systems.
  • In collaboration with the Office of Clinical Programming and Facilities Development and the Department of Radiology, coordinates space planning, construction, and equipment purchases and implementation across sites of service within the Health System.
  • Maintains a comprehensive knowledge of all Joint Commission, state, federal, state licensing, and other applicable safety regulations as they relate to imaging services.
  • In coordination with Radiology and Health System leaders, responsible for operations of imaging services, monitoring expenses, and implementing cost control measures without compromising quality of services.
  • Contributes collaboratively to the development of capital planning for replacement equipment and the implementation of new technologies. Provides input into the selection and purchase of capital equipment to maintain financial stewardship while maintaining high quality care.
• Leadership
  • Supports the institution’s tripartite mission in clinical care, clinical research, and education.
  • Builds an engaged workforce through leadership, talent development, and collaborative employee relationships among faculty and staff.
  • Partners with the Department of Radiology, Human Resources, and institutional leadership to identify top talent and support recruitment and retention efforts.
  • Creates a culture of excellence and supportive work environment for all staff and faculty.
  • Ensures quality of care and patient satisfaction measured by division performance and financial reviews, accreditation and regulatory compliance, and patient advocacy scores.
  • Forms strong relationships with the various Radiology Medical Directors, Medical Group Leadership as well as with nursing, ED, and other key departments.

QUALIFICATIONS

Education and Experience

Required

• Education
  Master’s Degree in Healthcare Administration, Business, Public Health, or related field

• Experience
  10 years progressively responsible, related experience, to include at least five (5) years in a supervisory capacity

Knowledge, Skills and Abilities

• Work requires exceptional interpersonal, customer service, communication, and supervisory skills.
• Work requires exceptional organizational skills and ability to manage multiple projects.
• Work requires demonstrated skills and/or knowledge in management, financial analysis, decision-making, problem solving, health care law, and health care policy.
• Work requires a demonstrated ability to exercise solid judgement and independence.
• Work requires ability to develop and bring to conclusion new patient service programs.
• Work requires ability to maintain and balance departmental finances
• Work requires proficiency with MS Office (Outlook, Excel, Powerpoint).

PHYSICAL DEMANDS/WORKING CONDITIONS

• Working Conditions
  Office Setting

PACT STATEMENT

The following is the acronym, “PACT”, and is fundamental to all non-clinical positions at UT Southwestern Medical Center:

• P-Problem Solving: Employees take ownership in solving problems effectively, efficiently, and to the satisfaction of customers, or managers. They show initiative in addressing areas of concern before they become problems.
• A-Ability, Attitude and Accountability: Employees exhibit ability to perform their job and conduct themselves in a professional and positive manner reflecting a professional environment readily assuming obligations in a dependable and reliable manner.
• C-Communication, Contribution, and Collaboration: Who are our Customers? Anyone who requests our help, needs our work product, or receives our services. Employees focus on customer service with creative solutions while improving the customer experience through clear, courteous, and timely delivery and communication. Sharing ideas with others helps expand our contribution to department goals.
• T-Teamwork: Employees work to contribute to the department’s success by supporting co-workers, promoting excellence in work product and customer service, and in maintaining a satisfying, caring environment for each other.

Salary
Salary Negotiable

Security

This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information.

EEO Statement

UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.