WHY UT SOUTHWESTERN?
With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you’ll discover a culture of teamwork, professionalism, and a rewarding career! 

JOB SUMMARY
The Supply Chain Education and Process Improvement Manager works under minimal supervision and is responsible for ensuring effective and efficient delivery of supply chain education, training programs, and process improvement initiatives. This role will design and lead cross-functional training, develop instructional materials, and deliver learning solutions to both Supply Chain teams and stakeholders across the institution. The manager will partner closely with operational leaders to identify performance gaps, standardize best practices, and drive continuous improvement through well-designed training, communication, and change-management strategies.

Experience building training materials, cross functional training, teaching and leading forums is strongly preferred.  Must be adept at building cross functional training materials for topics outside of existing expertise.

This position falls under a mostly remote work schedule with one day per month in office and as needed. 
 

BENEFITS
UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100% coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer
• Learn more about these and other UTSW employee benefits!

EXPERIENCE AND EDUCATION

Required

• Education
  Bachelor’s Degree in Business Administration or related field 
   

• Experience
  5 years related experience with three (3) years at a supervisory level. 
  An equivalent combination of relevant education and experience may be substituted as appropriate. 
   

Preferred

• Education
  Master’s Degree or MBA related to Business, Healthcare, Information Systems or Supply Chain Management 
   

• Experience
  Seasoned procurement leader with expertise in compliance, purchasing, contract management, and IT systems. Proven success in leading cross-functional teams within complex organizations. Skilled in delegation, time management, and meeting tight deadlines. Strong communicator with a collaborative approach and a focus on strategic initiatives aligned with organizational goals. 
   

• Licenses and Certifications
  (PMP) Project Management Prof Cert Upon Hire 
  (CSSGB) CERTIFIED SIX SIGMA GREEN BELT Upon Hire 
  (CPTM) CERTIFIED PROFESSIONAL IN TRAINING MANAGEMENT Upon Hire 
   

JOB DUTIES

• Lead and manage a diverse team responsible for procurement and supply chain operations. Serve as the primary liaison for cross-functional training needs, aligning resources to ensure knowledge continuity and operational readiness across departments.
• Partner with Information Resources (IR) and Supply Chain Management Leaders for Supply Chain system enhancements, integrations, and solution design. Collaborate to identify and implement system improvements that support operational efficiency. Lead user readiness efforts including education, communication, and training strategies to ensure successful adoption of new functionality.
• Serve as a subject matter expert (SME) and resource for supply chain leadership, providing guidance and support in the use of business intelligence tools and eProcurement systems.
• Draft, review, and analyze financial and statistical data to support cost improvement initiatives and ensure alignment with departmental goals.
• Oversee the coordination of comprehensive training programs for new employees, ensuring consistent back-office support and operational efficiency.
• Manage the Information Resources section, including Network Services, Software Systems Programming, and Computer Training, while ensuring adherence to university policies and procedures.
• Develop, revise, and interpret policies and procedures to ensure compliance with all applicable laws and governmental guidelines, while promoting an equitable and inclusive work environment.
• Support the development and revision of SOPs and policy education materials to ensure staff understanding and compliance.
• Lead various projects and programs, ensuring all tasks are completed by established deadlines and that quality customer service is provided to faculty and staff.
• Assist Supply Chain Management departments in assessing technical requirements and providing solutions that meet their operational needs.
• Maintain a commitment to fostering an educational and working environment that provides equal opportunity to all members of the University community.
• Perform other duties as assigned.

SECURITY AND EEO STATEMENT

Security
This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information. To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section 117.001(2) of the Texas Business and Commerce Code, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position.

EEO
UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.