WHY UT SOUTHWESTERN?
With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you’ll discover a culture of teamwork, professionalism, and a rewarding career! 

JOB SUMMARY
In addition to standard job responsibilities:  Responsible for the Organizations server computing systems. Duties include installation, maintenance, upgrading of the Server/Storage hardware and software infrastructure and interfacing with users to determine support needs. Comply with the Organization security standards. On-call support and weekend work as required. The ideal candidate will have experience in Change Management, have strong communication skills, and be well organized. 

VMware: Configure, Update, and Maintain VMware Environment in accordance with industry best practices Monitor performance, develop more effective techniques, troubleshoot performance issues and recommend solutions. Storage Experience with Dell/EMC Blade Systems and Dell SAN/NAS Platforms Knowledge of zoning, configuration backups, and ISL with Brocade Director/Switches. Strong analytical, computer, and technical skills with experience in VMware and Storage platforms is essential for this role. 

BENEFITS
UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100% coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer
• Learn more about these and other UTSW employee benefits!

EXPERIENCE AND EDUCATION

Required

• Education
  Associate’s Degree in a technical field or equivalent. 
   

• Experience
  5 years of job-related experience 
  3 years of experience in a support position or role in an information systems environment. 
  Experience may be considered in lieu of education. 
• Preferred certifications:  
  • VMware and Storage certifications. 
     

JOB DUTIES

• Analyzes and remediates problems involving: operating systems, database systems, applications, and other technologies.
• Troubleshoots system components and recommends improvements in support of an efficient, highly available data center operation.
• Designs and implements data system components under the direction of Managers and other levels of Systems Engineers.
• Works to identify and propose innovative and creative solutions that enhance or increase the efficiency of the services provided by Information Resources to the campus community.
• Develops and reviews specifiations for data system components and services.
• Assists in the development of test plans and documentation of recovery procedures.
• Assists with the development of guidelines related to the installation of Operating Systems, Database software and other application systems.
• Support for Call Center (HEAT) incidents.
• Identifies and analyzes that impact of system security vulnerabilities in relation to the enterprise environment.
• Assists with responses to security incidents to prevent additional loss and obtains and preserves forensic evidence.
• Remains knowledgeable of changes in technology, industry practices, and state and federal regulatory requirements including FISMA, NIST FIPS, and other relevant publications.
• Performs other duties as assigned.

SECURITY AND EEO STATEMENT

Security
This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information. To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section 117.001(2) of the Texas Business and Commerce Code, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position.

EEO
UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.