Heart & Vascular Clinical Quality Coordinator

WHY UT SOUTHWESTERN?
With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you’ll discover a culture of teamwork, professionalism, and a rewarding career! 

JOB SUMMARY

The Clinical Quality Coordinator supports a wide range of quality improvement initiatives across inpatient and ambulatory settings, including data abstraction, registry participation, certification preparation, education updates, and order set maintenance. A significant portion of this role involves communicating with interdisciplinary teams to understand practice gaps, develop and refine workflows, and help identify practical, sustainable solutions. This position serves as a key connector between quality, clinical, and operational partners and is well-suited for someone who is self-directed, adaptable, and comfortable working in a dynamic environment where priorities may change. 

Experience required: Five (5) years in healthcare, with at least two (2) years of experience in quality, compliance, and/or performance improvement. 

Role Overview: Scope of this position is intentionally broad and fluid, not registry-only or chart abstraction-only work

Critical traits needed for this position include:

·       Strong interpersonal skills 

·       Inquisitive, investigative mindset

·       Willing to challenge “how it’s always been done”

·       Persuasive (“sales” aspect of quality)

·       Comfortable leading meetings and speaking publicly

We are seeking a clinical professional (RN, MD, APP) with a comprehensive understanding of healthcare operations and a track record in data management and quality improvement. The ideal candidate will demonstrate proficiency in Microsoft Excel, Word, and EPIC (or similar electronic medical record systems), along with strong public speaking skills for presenting data to diverse audiences. They should possess excellent communication abilities to effectively collaborate with high-level stakeholders and an aptitude for developing and executing reports, presentations, and detailed process maps. A team-oriented approach, positive attitude, and strong organizational skills are essential, enabling them to foster collaboration across interdisciplinary teams while efficiently managing multiple priorities. 

BENEFITS
UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100% coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer
• Learn more about these and other UTSW employee benefits!

EXPERIENCE AND EDUCATION

Required

• Education
  Bachelor’s Degree Bachelor’s degree in nursing (RN), Medicine (MD), or Advanced Practice Provider (APP). 
   

• Experience
  5 years in healthcare, with at least two (2) years of experience in quality, compliance, and/or performance improvement. 
   

Preferred

• Experience
  Familiarity with state and federal regulatory standards and 
  Working knowledge of process improvement techniques, electronic medical record functionality, and data collection methodologies is essential. 
   

• Licenses and Certifications
  Additional certifications in quality improvement or related fields are advantageous. Upon Hire 
   

JOB DUTIES

• Characterize process workflows, design innovative solutions, and create comprehensive implementation plans with post-implementation evaluations.
• Lead data-driven projects aimed at enhancing safety culture, increasing efficiencies, and improving patient care quality across the continuum.
• Identify education and training needs for project implementation; collaborate with interdisciplinary teams to ensure comprehensive education delivery.
• Ensure seamless project execution within established timelines, fostering full team participation and engagement.
• Act as a resource person across departments, providing expertise and guidance on quality improvement initiatives.
• Participate in performance improvement efforts within the department and larger organizational quality improvement teams.
• Educate and mentor clinical and ancillary staff on evidence-based practices and quality improvement methodologies.
• Manage the acquisition and maintenance of prestigious certifications and awards.
• Conduct audits to optimize efficiency and outcomes.
• Track processes and identify opportunities for improvement.
• Develop workflow maps demonstrating the complexities of specialties and programs within the service line.
• Identify barriers and recurring delays in care, implementing solutions to enhance communication and efficiency.
• Develop, maintain, and refine reporting systems to ensure transparency and accuracy of information.
• Delegate tasks to ancillary service members, leveraging their expertise to achieve project goals.
• Serve as a program manager, ensuring follow-up on tasks and closing the loop on quality improvement initiatives.
• Other duties as assigned.
• The ideal candidate for this position will be a mission-driven and seasoned healthcare professional with extensive experience in cardiovascular care. They should demonstrate success in a similar leadership role, preferably with academic healthcare experience.
• A highly effective leader, the Heart and Vascular Service Line Quality Director should thrive in a matrixed and dynamic environment, showing a strong desire to contribute to significant organizational change and to lead the cardiovascular service line to world-class standards in patient care.
• They should possess a collaborative mindset and be committed to becoming an integral part of a high-performing team dedicated to delivering world-class healthcare. Excellent communication skills are essential for overcoming barriers and fostering partnerships with senior management, physician leaders, and other clinical stakeholders.
• Proficiency in delivering meaningful, valid, and actionable data is crucial for driving organizational transformation and supporting informed decision-making processes.
• The Heart and Vascular Service Line Quality Director should serve as a knowledgeable educator and mentor, adept at translating complex data into actionable insights that resonate with frontline staff, thereby enhancing quality of care delivery.
• Possessing a high level of emotional intelligence, the ideal candidate should excel in building relationships and garnering buy-in through engagement, active listening, and transparent communication.
• They should foster an atmosphere of respect, trust, and alignment with organizational goals, ensuring that the mission of delivering high-quality cardiovascular care remains paramount.

SECURITY AND EEO STATEMENT

Security
This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information.

EEO
UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.