WHY UT SOUTHWESTERN? With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to
U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you’ll discover a culture of teamwork, professionalism, and a rewarding career!
JOB SUMMARY
This individual contributor works with minimal supervision to provide health systems engineering expertise related to Lean Six Sigma and Health System performance improvement functions under the leadership of the Quality & Operational Excellence department. This role plays a critical part in advancing our journey toward becoming a High Reliability Organization (HRO). Key responsibilities include leading process improvement initiatives, consulting with internal stakeholders to identify and address operational challenges and delivering education and training on Continuous Improvement (CI) and Structured Problem-Solving methodologies.
BENEFITS
UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:
- PPO medical plan, available day one at no cost for full-time employee-only coverage
- 100% coverage for preventive healthcare-no copay
- Paid Time Off, available day one
- Retirement Programs through the Teacher Retirement System of Texas (TRS)
- Paid Parental Leave Benefit
- Wellness programs
- Tuition Reimbursement
- Public Service Loan Forgiveness (PSLF) Qualified Employer
- Learn more about these and other UTSW employee benefits!
EXPERIENCE AND EDUCATION
Required
- Education
Bachelor’s Degree In Industrial Engineering, Systems Engineering or similar technical degree or
- Experience
5 years relevant experience
Applicants without the stated preferred degree, but with significant additional related experience may be considered.
- Licenses and Certifications
Lean Six Sigma Black belt Upon Hire
Preferred
- Education
Master’s Degree In related field
- Experience
Prior experience in a healthcare setting and
JOB DUTIES
- Assists leadership with internal consulting continuous improvement and engineering services and project management.
- Analyzes care delivery systems using data and coordinates with Quality Improvement Analytics (QIA) to help form and monitor Key Performance Indicators (KPIs)
- Applies mathematical and engineering principles to the degree required to perform the job based on job requirements.
- Devises efficient systems that integrate workers, machines, materials, information, and energy to make a product or provide a service for the health system.
- Facilitates system designs/redesigns using a variety of broad system approaches such as Six Sigma DMAIC, DFSS, Value Stream Mapping, systems engineering, A3 Thinking, and/or IHI Model for Improvement.
- Facilitates Lean Six Sigma knowledge transfer across the organization, to include but not limited to training, poster Coaching, and Consulting. Trains others in a classroom setting and as part of project teams in basic concepts of process improvement.
- Provides guidance as well as coaching to members of the Quality & Operational Excellence office as well as cross-functional teams in Continuous Improvement, techniques, and methodologies to promote a culture of continuous quality improvement.
- Manages and leads large-scale improvement related activities on behalf of the Health System and Quality & Operational Excellence Department.
- Designs and implements effective processes and programs to improve the quality of care and ensure compliance with nationally recognized quality outcomes.
- Prepares written and oral presentations for a variety of internal and external audiences and disseminates progress reports to Health System leadership.
- Communicates project escalations, barriers, and resource needs to manager.
- Performs project management activities that include project team development and success.
- Educates others on the use of performance improvement and performance excellence skills and may provide mentoring and guidance to less experienced staff.
- Safeguards the integrity and security of institutional data.
- Acts as a team leader responsible for measuring, analyzing, improving, and controlling key processes that influence customer satisfaction and/or productivity or growth.
- May develop work measurement standards and workforce assessments, identifies labor improvement opportunities and partners with stakeholders on tactics to meet productivity goals.
- Facilitates clinical and non-clinical teams with process improvement methods across the continuum of care and all healthcare settings.
- Guides information discovery and offers recommendations to enable effective decision making.
- Acts as an organizational patient safety champion, and supports patient safety concepts, methods, and high reliability principles.
- Performs other duties as assigned.
SECURITY AND EEO STATEMENT
Security
This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information.
EEO
UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.