The Patient Care Technician Residency is a program designed to train individuals to begin an exciting career in patient care. This is a paid training program, no experience is required. This position includes a combination of classroom instruction and on-the-job clinical shift training to prepare you for your new role. Classroom training times vary, but is typically Monday through Friday for 8 hours each day provided by Dallas College and UT Southwestern. Clinical shift training can be either eight-hour shifts or twelve-hour shifts, depending on the specialty area. After successful completion, you will transition to a full time position within one of the hospital units working either five 8-hour shifts or three 12-hours shifts per week. The shifts in the hospital could include days, nights and weekends and holidays.

Job Requirements

• High school diploma or equivalent/GED
• Must be able to read, write, and communicate in English
• Zero to three years of acute care inpatient hospital experience
• Must achieve validation of required core competencies and training through the Patient Care Technician Residency Program, inclusive of current Basic Life Support (BLS) certification, course accredited by the American Heart Association (AHA).

Please include the following documents in your application:

Application Requirements

• Completed online application
• Cover letter stating why you are interested in joining the program
• Resume showing all customer service related work experience, and history of volunteerism.
• Copy of your High School Diploma or equivalent/GED
• One letter of recommendation

Job Duties

• Provide patient care under the direction of nursing staff being certain to only perform tasks in which training and/or competency has been validated.
• Collect, monitor, and document pertinent data relating to patient functioning and care to include but not limited to: intake and output, weight, temperature, pulse, respirations, and blood pressure. Recognizes and immediately reports values outside normal parameters to the nurse.
• Perform patient rounding being sure to report any changes in a patient’s condition or behavior immediately to the nurse. Seeks assistance and guidance as needed to ensure that patient care is delivered in a safe, high quality and effective manner at all times.
• Assess, identify, and monitor environmental, patient, and the patient’s family needs in a respectful, positive, and timely manner to achieve satisfaction.
• Perform basic hygiene care in accordance with the Department of Nursing policies, procedures and unit standards to include but not limited to pericare, oral care, daily hygiene, linen changes, skin changes, and foley care .
• Transfer and transport patients in accordance with policies and procedures with specific consideration to age-specific and safety needs.
• Resolve patient concerns by initiating service recovery and immediately escalating patient, family, visitors and staff concerns through the chain of command.
• Build meaning and sustainable relationships of trust through open and interactive communication with members of the healthcare team
• Prepare, update, and disseminate reports at the change of shift and when changes are noted in the patient’s condition.
• Support the administrative and clinical operations of assigned practice environment.
• Orient new staff and students to work areas. Collaborates with other nursing staff and hospital employees to create an environment that is conducive to the retention of qualified personnel
• Utilize downtime to assist others and/or to provide additional supportive measures to patients and/or patients’ families within the respective patient care environment. Completes other duties as assigned. Performs in the role of sitter as needed, documents as required.
• Maintain current compliance with ongoing annual education requirements (modules, classes and competencies).

Compliance with the COVID-19 vaccine mandate enforced by the Centers for Medicare and Medicaid (CMS) is a requirement for this position. Federal law requires individuals holding this position to be fully vaccinated or have an approved exemption for certain medical, disability, or religious reasons. Individuals who do not meet CMS vaccination requirements are not eligible and should not apply for this position but are encouraged to apply for other non-healthcare positions at UT Southwestern for which they qualify.

For COVID-19 vaccine information, applicants should visit https://www.utsouthwestern.edu/covid-19/work-on-campus/

This position is security-sensitive and subject to Texas Education Code §51.215, which authorizes UT Southwestern to obtain criminal history record information.

UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. In accordance with federal and state law, the University prohibits unlawful discrimination, including harassment, on the basis of: race; color; religion; national origin; sex; including sexual harassment; age; disability; genetic information; citizenship status; and protected veteran status. In addition, it is UT Southwestern policy to prohibit discrimination on the basis of sexual orientation, gender identity, or gender expression.