WHY UT SOUTHWESTERN?
With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you’ll discover a culture of teamwork, professionalism, and a rewarding career! 

JOB SUMMARY
Works under the supervision of the Director of the Laboratory to ensure that the Clinical Laboratory Service can provide the highest quality, cost – effective and timely standard of practice. 

SHIFT: M-F, 8A-430 PM. Could be called in as incident commander for lab during inclement weather and during critical response operations. No additional responsibilities

BENEFITS
UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100% coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer
• Learn more about these and other UTSW employee benefits!

EXPERIENCE AND EDUCATION

Required

• Education
  Master’s Degree in a related field. 
   

• Experience
  8 years Clinical Laboratory Services experience and 
  3 years supervisory experience. 
   

• Licenses and Certifications
  (ASCP) AMER SOC CLIN PATH or 
  Appropriate Clinical Laboratory Certification in Specialized Laboratory Service as applicable. 
   

JOB DUTIES

• Ensures the quality of the Clinical Laboratory Service Line and Specifically the Departments assigned under the respective areas of responsibility through ongoing monitoring of clinical and administrative delivery systems, ensuring safety and best practice proven operational area performance standards. Develops new and/or revises existing procedures for consideration by the Medical and Administrative directors. Maintains and implements knowledge of all rules, regulations, policies, procedures, guidelines, and laws that impact and govern Clinical Laboratory Services in order to ensure that the service line is in compliance.
• Assists the Administrative and Medical Directors and the Associate Vice president of Clinical Ancillary Services with meeting all clinical and administrative goals and objectives. In the absence of the Administrative Director or when requested, represents the Clinical Laboratory Services department knowledgeably and professionally at all meetings, conferences, committees in the role of Administrative Director as appropriate and/or required.
• Meets or exceeds financial goals and objectives of the department. This includes monitoring and management of the Clinical Laboratory Services areas of responsibilities budget to ensure appropriate expenses and revenues are being reconciled.
• Stays abreast of the latest developments, advancements, and trends in Clinical Laboratory Services. Attends seminars/workshops, networks with colleagues, reads professional journals, actively participates in professional organizations, and integrates this knowledge as appropriate into the job in order to maintain a current knowledge of Clinical laboratory Services and presents new ideas for improvement to both administrative and clinical services.
• Evaluates staff productivity. Identifies and analyzes the designs of jobs, work processes and work flows for the Clinical Laboratory Services areas of responsibility and implements appropriate changes in order to improve effectiveness, productivity, and efficiency that support the overall goals of the Service Line. Provides a learning environment which fosters the improvement, growth, and development of staff through teaching, mentoring, and coaching processes.
• Implementation, monitoring and evaluation of the departmental strategic plan and standards of care.
• Mentors staff in good decision making skills, and problem identification and resolution processes. Promotes staff ownership of the work environment encouraging process improvement actions.
• Maintains high visibility and availability through participation in departmental meetings and daily activities.
• Maintains effective communications with other Clinical Ancillary Services Staff and Departments, nurses, physicians, Pathologists and Laboratory staff providing leadership and support consistently. Contributes ideas and identifies opportunities for process improvements to better deliver prompt and safe patient care.
• Manages clinical activities, priorities, and problems, Clinical laboratory Services staffing and workloads. Provides status report to Clinical Laboratory Services management Leadership and Administration effectively communicating issues, concerns, and suggestions as appropriate
• Identifies opportunities for cost containment and promotes cost effective utilization of resources. Assists with budget preparation for the Clinical Laboratory Service Line and daily financial activity specifically in relation to high cost Clinical laboratory Services.
• Selects, trains, motivates, supervises, evaluates and makes recommendations for disciplinary actions up to and including termination, to ensure maximum utilization of individual and group capabilities. Ensures that assigned employees receive opportunities to further their knowledge. Identifies, develops and mentors employees with leadership potential.
• Actively participates in teaching Medical Laboratory Technologists and Medical Technician students in clinical practice. Actively enhances personal growth, development, and management skills by review of current literature, participating in continuing educational programs, in-services and meetings.
• Responds to patients, visitors, and other healthcare professionals requests for assistance, information, and needs in a timely and empathetic manner in order to improve overall Clinical Laboratory Services. Strives to improve patient satisfaction, as measured by Press Ganey scores and HCAPS.
• Performs other duties as assigned

SECURITY AND EEO STATEMENT

Security
This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information.

EEO
UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.