WHY UT SOUTHWESTERN?
With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you’ll discover a culture of teamwork, professionalism, and a rewarding career!
JOB SUMMARY
Works under limited supervision to oversee strategic direction and advancement of the cardiovascular service line.
BENEFITS
UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:
- PPO medical plan, available day one at no cost for full-time employee-only coverage
- 100% coverage for preventive healthcare-no copay
- Paid Time Off, available day one
- Retirement Programs through the Teacher Retirement System of Texas (TRS)
- Paid Parental Leave Benefit
- Wellness programs
- Tuition Reimbursement
- Public Service Loan Forgiveness (PSLF) Qualified Employer
- Learn more about these and other UTSW employee benefits!
QUALIFICATIONS
Education and Experience
Required
- Education
Master’s Degree in business, healthcare administration, nursing, or related field required.
- Experience
7 years of experience in a senior level management role with specific experience in ancillary and/or clinical services.
ESSENTIAL FUNCTIONS
Job Duties
- Working as part of the Health System Planning team to evaluate market opportunities and develop strategies for growing targeted and prioritized Cardiovascular Services (including Heart/Lung and Vascular Services) in order to stay coordinated with the overall Clinical Health System vision and goals.
- Working with Vice President, CEO University Hospitals, to develop measurable and actionable plans, execute the “go to market” strategies to meet the Health System goals, and establish operational procedures that expand access, increase productivity, reduce costs and maintain the highest quality of clinical standards.
- Working in a dyad partnership with the Executive Clinical Director of the Cardiovascular Service Line responsible for strategic growth, operational excellence, financial performance, care model innovation and market differentiation across the cardiovascular continuum.
- Responsible for facilitating alignment among clinical departments and divisions (Cardiovascular Surgery, Cardiology, Vascular Medicine, etc.) to serve patients by disease.
- Working with partners in the departments, hospitals, ambulatory and medical group teams, the AVP ensures alignment across hospitals, ambulatory sites, research and education while advancing UTSW’s mission of clinical excellence, academic distinction and value-based care.
- Working with Clinical Marketing and Physician Outreach to develop and implement targeted marketing campaigns to strengthen our brand and relationships in the community.
- Plan Development (in coordination with Health System Planning): Identify market and customer requirements for the Service Line. Develop Service Line specific strategic and marketing development.
- Develop actionable tactical work plans to grow selected Health System clinical service lines. Develops quantifiable metrics to measuring progress/success. Sets the direction for the service lines with defined measurements and provides frameworks for staff to meet goals.
- Reviews, modifies and updates plans as necessary on a quarterly basis.
- Plan Execution: Ability to move Clinical Service Line growth plans to the level of execution. Organizes service line in a cost efficient and effective manner & achieves performance excellence. Sets performance standards for staff and develops working environment and avenues for education and training to meet those standards.
- Ensure all regulatory and compliance issues are in compliance. Assist in cost consolidation, product standardization and supply chain initiatives.
- Operational and Quality Improvement: Develop and oversee coordinated operational programs and processes for each service line which result in high quality and service patient care. Identifies customer needs, develops and implements services and processes to meet those needs. Work collaboratively with the University Hospital Chief Nursing Officer and Chief Medical Officer to ensure consistent quality of clinical care throughout the system.
- Partners with the Hospital Chief Financial Officer to oversee the service line financial performance, including operating margin, revenue growth, expense management and capital planning. Develop and monitor pro forma analyses for new initiatives. Partner with finance to ensure accurate service line reporting, forecasting and productivity tracking. Drive improvement in payer mix, case mix index, length of stay, throughput and procedural efficiency. Support value based care readiness and bundled payment strategies.
- Collaborate with clinical leadership to improve quality metrics, clinical outcomes and patient experience. Monitor key cardiovascular quality benchmarks (e.g., STS, NCDR, CMS, Vizient measures). Advance performance in publicly reported quality programs for best outcomes for our patients. Ensure regulatory compliance and readiness for accreditation surveys.
- Lead implementation of innovative care models across the cardiovascular continuum. Improve care coordination across inpatient, ambulatory, imaging and procedural settings. Work with the clinical teams to standardize best practices and reduce clinical variation where appropriate. Partner with nursing and operational leaders to optimize patient flow, capacity and access. Support digital health initiatives, remote monitoring and population health strategies.
- Achieves continuous systematic, financial, patient focused, measurable improvement in the service line and organization. Maintains primary responsibility along with the Medical Director for the service line and organization. Administers, directs and coordinates the activities of the service line. Develops internal policies and procedures. Approves methods and procedures recommended by subordinate supervisors in consultation with the physician directors.
- Performs other duties as assigned.
Knowledge, Skills and Abilities
- Work may require ability to monitor and maintain budget.
- Work may require telephone and personal contact with all levels of internal and external personnel and organizations.
- Work requires ability to effectively interpret and apply organizational policies, procedures, and systems.
- Work requires ability to ensure adherence to all policies and procedures of university.
- Work requires ability to plan, organize, coordinate, and supervise work of employees as necessary to ensure desired results are achieved.
- Work requires proven supervisory, customer service, and written and verbal communication skills.
PHYSICAL DEMANDS/WORKING CONDITIONS
- Working Conditions
Office Setting
PACT STATEMENT
The following is the acronym, “PACT”, and is fundamental to all non-clinical positions at UT Southwestern Medical Center:
- P-Problem Solving: Employees take ownership in solving problems effectively, efficiently, and to the satisfaction of customers, or managers. They show initiative in addressing areas of concern before they become problems.
- A-Ability, Attitude and Accountability: Employees exhibit ability to perform their job and conduct themselves in a professional and positive manner reflecting a professional environment readily assuming obligations in a dependable and reliable manner.
- C-Communication, Contribution, and Collaboration: Who are our Customers? Anyone who requests our help, needs our work product, or receives our services. Employees focus on customer service with creative solutions while improving the customer experience through clear, courteous, and timely delivery and communication. Sharing ideas with others helps expand our contribution to department goals.
- T-Teamwork: Employees work to contribute to the department’s success by supporting co-workers, promoting excellence in work product and customer service, and in maintaining a satisfying, caring environment for each other.
Salary
Salary Negotiable
SECURITY AND EEO STATEMENT
Security
This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information.
EEO
UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.