WHY UT SOUTHWESTERN?
With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you’ll discover a culture of teamwork, professionalism, and a rewarding career!

JOB SUMMARY
This job is responsible for working in a collaborative manner with multi-disciplinary medical center in the continuum of care of these patients, their caregivers and/or families to achieve desired goals. The incumbent will be accountable for planning, recording and following a course of action to assist patients and improve access to recommended medical services.

BENEFITS
UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100% coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer
• Learn more about these and other UTSW employee benefits!

EXPERIENCE AND EDUCATION

Required

• Education
  Associate’s Degree

• Experience
  5 years experience in a health care environment

Preferred

• Education
  Bachelor’s Degree

JOB DUTIES

• Acts as a liaison between the patient, their family and internal/external service providers.
• Develops and implements individualized patient navigation plan for patients seeking treatment by facilitation of appointment scheduling, assisting with referral process, providing client education and linking clients with appropriate support services.
• Creates and maintains comprehensive training programs to orient and develop patient navigators.
• Supervises and facilitates development of patient navigator staff.
• Ensures that navigator staff has strong background and competence in supporting specific disease processes, or areas to which they are assigned.
• Identifies patient’s understanding of medical care/outcome and provides appropriate education and resources to address needs.
• Promotes teamwork and multidisciplinary care concept to patients, staff and faculty.
• Works in conjunction with individual departments and health system leadership to develop procedures and policies for use by patient navigators in service to specific patient population areas.
• Promotes the navigation program to the UT Southwestern Medical Center (UTSW) community by conducting presentations to staff and faculty.
• Identifies and maintains a database of appropriate resources for client support.
• Rounds on identified patients, accessing patient and family needs, formulating a plan to meet needs; and to facilitate coordination of care with UT Faculty and community physicians.
• Duties performed may include one or more of the following core functions:
  (a) Directly interacting with or caring for patients;
  (b) Directly interacting with or caring for human-subjects research participants;
  (c) Regularly maintaining, modifying, releasing or similarly affecting patient records (including patient financial records); or
  (d) Regularly maintaining, modifying, releasing or similarly affecting human-subjects research records.
• Performs other duties as assigned.

SECURITY AND EEO STATEMENT

Security
This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information.

EEO
UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.