Program Coordinator – Joint Care

WHY UT SOUTHWESTERN?
With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you’ll discover a culture of teamwork, professionalism, and a rewarding career! 

JOB SUMMARY
The Joint Care Program Coordinator is responsible for the management of total joint participants from the pre-operative education and course of treatment through the discharge and the post-operative process. The Coordinator will use a multidisciplinary approach to design, organize, and deliver a comprehensive program that will engage community, patients, family and the health care team. The Coordinator will act in a clinical role and help to assure quality, competency, and compassionate care. The Coordinator will collaborate with all members of the health care team as it relates to the entirety of the joint care program. 

BENEFITS
UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100% coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer
• Learn more about these and other UTSW employee benefits!

EXPERIENCE AND EDUCATION

Required

• Education
  Bachelor’s Degree Graduate of an accredited Nursing program. Bachelor of Science in Nursing. 
   

• Experience
  3 years experience in orthopedic nursing 
   

• Licenses and Certifications
  (NLC) NURSING LICENSURE COMPACT-BNE Current Texas (or BNE Compact State) license. and 
  BASIC LIFE SUPPORT course accredited by the American Heart Association (AHA) or American Red Cross (ARC). 
   

JOB DUTIES

• Will assist with ensuring the joint care program is in compliance with all regulatory, state and federal guidelines/requirements and facilitate coordinating activities to meet the objectives of special certifications such as the Center of Excellence initiatives.
• Will assist with the development and administration of a comprehensive pre-operative education program for patients and their families undergoing total joint care and/or replacement.
• Will assist with the coordination of scheduling the required education sessions along with the surgery dates/times for total joint care patients.
• Will serve as a liaison between patients/family and health care providers including but not limited to pre-admission, OR, inpatient stay and discharge destination.
• Will coordinate and administer any additional inpatient education, discharge planning and coordination/support for total joint care patients/family.
• Will answers patient questions and ensure the appropriate coordination of the patient activities are completed. Orders and schedules patient appointments with providers and ancillary services. Receives, responds to, and directs patient communication, including phone calls, emails, and other interactions. Gathers needed medical information such as records, slides, films, and ancillary tests to assist in the coordination of patient needs.
• Will assess, plan, coordinate and execute discharge plans to assure patient/family needs are met for timely and successful discharge.
• Actively assists department leadership in continuous process improvement which includes audits of patient care satisfaction, workflow and throughput, record review, staffing education, staff development and successful monitoring of patient reported outcome measures (PROMs) related to the joint care program.
• Assists with ensuring the joint care program is in compliance with all regulatory, state and federal guidelines/requirements.
• Collaborates with other organizational employees to create an environment that is conducive to retention of qualified personnel.
• Assists with staff meetings, special projects and the development, implementation and evaluation of performance improvement activities. Communicates data and solicits input from staff regarding performance and quality improvement i.e. Patient safety, infection control. Actively participates on hospital work groups.
• Duties performed may include one or more of the following core functions: a) Directly interacting with or caring for patients; b) Directly interacting with or caring for human-subjects research participants; c) Regularly maintaining, modifying, releasing or similarly affecting patient records (including patient financial records); or d) Regularly maintaining, modifying, releasing or similarly affecting human-subjects research records.
• Performs other duties as assigned.

SECURITY AND EEO STATEMENT

Security
This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information.

EEO
UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.