WHY UT SOUTHWESTERN?
With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you’ll discover a culture of teamwork, professionalism, and a rewarding career!

JOB SUMMARY
The Clinical Quality Medical Assistant works under general supervision of the physician, advanced practice provider, or nurse to promote high-quality patient care and service delivery. This role involves identifying opportunities for process and quality improvement initiatives to enhance patient outcomes and operational efficiency. This position will also consult with multiple clinical sites to recommend and assist in workflow modifications to support care gap quality improvement goals.

BENEFITS
UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100% coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer
• Learn more about these and other UTSW employee benefits!

EXPERIENCE AND EDUCATION

Required

• Education
  High School Diploma or GED equivalent

• Experience
  3 years of patient care experience
  Completion of Certified Medical Assistant training

• Licenses and Certifications
  (BLS) BASIC LIFE SUPPORT accredited by the American Heart Association (AHA) or American Red Cross (ARC) Upon Hire and
  Medical Assistant certification and maintenance of current certified status obtained through one of the following:
  (CMA) CERT MEDICAL ASSISTANT The American Association of Medical Assistants or
  (RMA) REG MEDICAL ASSISTANT The American Medical Technologists Association or
  (NRCMA) NAT REGD CERT MEDICAL ASSISTNT The National Association for Health Professionals or
  (NCMA) NATIONAL CERTIFIED MEDICAL ASSISTANT The National Center for Competency Testing or
  (NHA-CCMA) Nat Hlthcareer CertClinMedAsst or
  (RMA) REG MEDICAL ASSISTANT National Allied Health

Preferred

• Experience
  Working in a large, multispecialty medical center in both inpatient and outpatient settings.

JOB DUTIES

• Identifies patients with care gaps utilizing identified care gap criteria and collaborates with multidisciplinary care teams to address those gaps.
• Participates in pre-visit planning to ensure care gap closure and optimize patient encounters.
• Conducts patient outreach to coordinate follow-up visits.
• Arrange laboratory or imaging orders based on identified care needs following approved standing medical orders.
• Performs low-complexity clinical skills such as visual acuity testing, developmental and musculoskeletal screenings, point-of-care testing, phlebotomy, EKGs, and other skills and tasks per the Scope of Service.
• Engages in process improvement by developing and implementing quality improvement initiatives.
• Assists with data collection, health outcomes reporting, clinical audits, and program evaluations.
• Performs other related job duties as assigned to support efficient clinic workflows and patient care within certification parameters.

SECURITY AND EEO STATEMENT

Security
This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information.

EEO
UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.