WHY UT SOUTHWESTERN?
With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the No. 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you‿ll discover a culture of teamwork, professionalism, and a rewarding career!

JOB SUMMARY
Works under general supervision of physician and/or nurse to provide clinical support in the delivery of safe, efficient, and patient-centered care.

BENEFITS
UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100% coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer
• Learn more about these and other UTSW employee benefits!

EXPERIENCE AND EDUCATION

Required

• Education
  High School Diploma or GED equivalent

• Experience
  1 year of patient care experience in a healthcare setting or
  Completion of Medical Assistant, EMT or Paramedic Training Program

• Licenses and Certifications
  (BLS) BASIC LIFE SUPPORT certification, course accredited by the American Heart Association (AHA) or American Red Cross (ARC) by first day of employment Upon Hire

JOB DUTIES

• Prepares for clinic operations by ensuring exam and treatment rooms are clean, stocked, and equipped with necessary supplies and functioning equipment.
• Greets, escorts, and rooms patients, creating a welcoming and professional experience while supporting efficient patient flow.
• Obtains and documents vital signs, medical history updates, medication information, and other required patient information in the electronic health record.
• Prepares patients for examinations, procedures, and treatments by ensuring appropriate documentation, diagnostic results, and patient information are available for the care team.
• Assists medical practitioners, and nursing staff with examinations, procedures, treatments, and other patient care activities within scope of practice.
• Performs clinical procedures and screenings as directed and appropriate to departmental needs, including specimen collection and processing, according to established protocols.
• Provides patient written education and reinforces instructions as directed by the provider or nursing staff, documenting education provided in the electronic health record.
• Coordinates patient care activities, including referrals, diagnostic testing, follow-up appointments, and other clinical support functions as assigned.
• Completes accurate and timely documentation in the electronic health record and verifies or witnesses required consent, authorization, and other patient forms.
• Maintains patient safety by identifying and reporting safety concerns, performing routine equipment checks, and following established infection prevention and safety protocols.
• Maintains adequate inventory of clinical supplies and communicates supply or equipment needs to appropriate personnel.
• Participates in departmental training, competency validation, quality improvement initiatives, and ongoing professional development activities.
• Assists with onboarding and training of new employees, serving as a preceptor and resource as assigned.
• Duties performed may include one or more of the following core functions: (a) Directly interacting with or caring for patients; (b) Directly interacting with or caring for human-subjects research participants; (c) Regularly maintaining, modifying, releasing or similarly affecting patient records (including patient financial records); or (d) Regularly maintaining, modifying, releasing or similarly affecting human-subjects research records.
• Performs other duties as assigned.

Salary Information
Salary is commensurate with education, skills, and relevant experience.

SECURITY AND EEO STATEMENT

Security
This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information.

EEO
UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.