WHY UT SOUTHWESTERN?
With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the No. 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you’ll discover a culture of teamwork, professionalism, and a rewarding career!

JOB SUMMARY
This position supports the Digestive Disease – Inflammatory Bowel Disease ambulatory clinic. The clinical specialist will assist in prior authorization appeals, medication consultations (including patient education and injection training), care coordination, transitions of care, drug information question support, medication access and medication therapy management under a drug therapy management protocol.
 

BENEFITS
UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100% coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer
• Learn more about these and other UTSW employee benefits!

EXPERIENCE AND EDUCATION

Required

• Education
  Both PGY1 and PGY2 from an ASHP-accredited residency program
  PGY1 with 5 years of progressive clinical practice experience
  Bachelor’s Degree of Science degree or PharmD from ACPE accredited school of pharmacy or
  Doctor of Pharmacy (PharmD) degree from an ACPE accredited school of pharmacy
   

• Experience
  5 years progressive clinical practice experience within specialty with PGY1 from an ASHP-accredited residency program or
  8 years progressive clinical practice experience within specialty.
  Computer skills, data entry experience
  English (speaking, reading, writing). Good general health and stress coping ability. Moderate physical effort: prolonged standing/walking, occasional lifting/carrying (up to 25 lbs.), reaching, bending, crouching, etc.
   

• Licenses and Certifications
  Eligible for licensure by the Texas State Board of Pharmacy (TSBP) Upon Hire 
  Texas license with TSBP within 30 Days 
  (BLS) BASIC LIFE SUPPORT certification, course accredited by the American Heart Association (AHA) or American Red Cross (ARC) Upon Hire 
  (ACLS) ADV CARDIAC LIFE SUPPORT course accredited by the American Heat Association (AHA), or American Red Cross (ARC) required for only inpatient positions prior to or within 6 months of employment. 
   

JOB DUTIES

• Performs job responsibilities in accordance with organizational and departmental policies and procedures, performance improvement objectives and environmental/infection control standards. Develops/implements process to meet/comply with JCAHO and regulatory requirements.
• Coordinates staff training, competencies, certification and continued education specific to specialty. Assists clinical staff pharmacists with therapeutic monitoring, patient assessments, interpretation of lab values, TPN assessment and pharmacokinetic calculations. Identifies opportunities for process improvements, develops and implements policy and procedures for prompt, safe and efficient patient care.
• Actively promotes pharmacy. Coordinates and participates in multidisciplinary in-services/meetings, publishes articles (i.e. staff newsletter), individualized drug information, rounds, consults, etc. Maintains high visibility/availability through participation in in-services, meetings and daily activities. Participates in the education/experiential training of pharmacy students and pharmacy residents.
• Actively manage P&T initiatives through monitoring of documented interventions. Verifies data, develops measures and reports outcomes (Performance Improvement). Supports cost savings initiatives. Has active role in assessment and selection of cost-effective pharmaceuticals. Reviews formulary addition request and develops monographs for presentation. Manage the formulary system and procedures for acquisition of non-formulary product.
• Consistently works and problem solves independently and effectively. Takes charge when necessary and is looked to for direction. Makes the right decisions and uses good judgment. Cross trained and multifunctional maintaining competency in multiple areas.
• Mentors clinical staff pharmacists and supportive personnel. Delegates appropriate/reasonable tasks and evaluates performance. Represents Pharmacy Department at P&T Committee and Service Line Meetings.
• Performs computer order entry in an accurate, thorough and timely manner. Reviews/updates medication profiles (therapies, allergies, height, weight, etc.) and is cognizant of patient charges. Reviews medication orders for therapeutic appropriateness, duplications, interactions, overall effectiveness and safety. Seeks clarification if necessary and documents interventions (i.e., ADRs).
• Actively enhances personal growth and development by participating in educational programs, literature searches, in-services and meetings. Actively participates in new employee orientation and training and evaluations.
• Duties performed may include one or more of the following core functions: a) Directly interacting with or caring for patients; b) Directly interacting with or caring for human-subjects research participants; c) Regularly maintaining, modifying, releasing or similarly affecting patient records (including patient financial records); or d) Regularly maintaining, modifying, releasing or similarly affecting human-subjects research records.
• Takes ownership in solving problems effectively, efficiently and to the satisfaction of the patient
• Presents constructive feedback regarding system or process failures and participates in resolution in a proactive and positive manner.
• Maintains patient confidentiality in accordance with University Medical Center policy.
• Consistently maintains control of feelings, emotions and body language.
• Demonstrates through verbal and non-verbal communications openness to change or new ideas. Willingly learns and adapts to changes in work environment and new work methods as introduced. Demonstrates flexibility to fluctuating workload and effectively prioritizes assignments.
• Exhibits a positive attitude in support of the hospital and management, including decisions made by administration and/or management. Treats hospital resources and property with respect and in a manner that reflects awareness of financial responsibility.
• Adheres to all policies and procedures related to safety, infection control, and corporate compliance. Including personal demeanor, appearance, and hygiene that are appropriate for the work environment.
• Responds to all reasonable requests in an appropriate and timely manner and communicates in a concise and positive manner.
• Supports teamwork and cooperation with co-workers in daily activities. Readily volunteers assistance to help co-workers complete tasks.
• Performs other duties as assigned.

Knowledge, Skills and Abilities

• Analytical – Synthesizes complex or various information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.
• Problem Solving – Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
• Technical Skills – Pursues training and development opportunities; Strives to continuously build knowledge and skills.
• Customer Service – Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments; Maintains confidentiality.
• Oral Communication – Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Participates in meetings.
• Written Communication – Writes clearly and informatively; Able to read and interpret written information.
• Teamwork – Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Inspires respect and trust.
• Adaptability – Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Monitors transition and evaluates results; Able to deal with frequent change, delays, or unexpected events.
• Delegation – Delegates work assignments; Gives authority to work independently; Sets expectations and monitors delegated activities.
• Makes her/himself available to staff; Provides regular performance feedback; Develops subordinates’ skills and encourages growth; Solicits and applies customer feedback (internal and external); Improves processes, products and services.; Continually works to improve supervisory skills.
• Quality Management – Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
• Business Acumen – Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals; Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources.
• Ethics – Treats people with respect; Works with integrity and fairness; Upholds organizational values.
• Strategic Thinking – Understands organization’s strengths and weaknesses; Analyzes market and competition; Adapts strategy to changing conditions.
• Professionalism – Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments; Looks for ways to improve and promote quality; Monitors own work to ensure quality.
• Safety and Security – Observes safety and security procedures; Reports potentially unsafe conditions.
• Attendance/Punctuality – Is consistently at work and on time; Ensures work responsibilities are covered when absent.
• Leadership – Exhibits confidence in self and others; Inspires and motivates others to perform well; Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates’ activities.

PHYSICAL REQUIREMENTS/WORKING CONDITIONS

Physical Requirements

• Bending/Leaning Over
• Carrying
• Crouching/Kneeling/Stooping
• Lifting
• Reaching
• Standing
• Talking
• Walking

Working Conditions

• Clinical Setting
• Hospital Setting

Salary Information
Salary is commensurate with education, skills, and relevant experience.

SECURITY AND EEO STATEMENT

Security
This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information.

EEO
UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.