Cardiovascular RN Program Coordinator – Amyloidosis Program

WHY UT SOUTHWESTERN?

With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the No. 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you’ll discover a culture of teamwork, professionalism, and a rewarding career! 

About the Opportunity

UT Southwestern’s Cardiovascular Service Line is seeking a highly motivated, compassionate, and organized Registered Nurse to help further develop and grow our Cardiac Amyloidosis Program. This is a unique opportunity for a self-directed RN who enjoys critical thinking, problem-solving, and program development. Working alongside a highly dedicated multidisciplinary team, the RN Program Coordinator will play an integral role in building and refining workflows, coordinating referrals, facilitating timely access to care, and helping create a seamless patient experience. We’re looking for someone who takes initiative, values autonomy, embraces collaboration, and is excited to help shape a growing program where innovation, adaptability, and continuous improvement are essential. There will be collaboration with the Solid Organ Transplant Service line as well.

Patients living with cardiac amyloidosis often face a complex diagnosis requiring specialized evaluation, treatment, and lifelong management. Navigating appointments, testing, medications, and ongoing care can feel overwhelming for patients and their families. Our goal is to provide a highly personalized, patient-centered experience that helps patients feel informed, supported, and connected throughout their journey. The RN Program Coordinator will serve as a trusted resource and consistent point of contact, partnering closely with physicians, APPs, and clinic staff to coordinate care, anticipate patient needs, facilitate meaningful visits, and help patients navigate a complex healthcare system. This role offers the opportunity to make a lasting impact on both the patient experience and the continued growth of a specialized cardiovascular program.

Learn more about UT Southwestern’s Cardiac Amyloidosis Program: Amyloidosis | Condition | UT Southwestern Medical Center

JOB SUMMARY
Works under limited supervision to Coordinate efforts with Health System Physician Referring Service, Health System liaisons, RN coordinators and clinic management to provide stream-lined, efficient systems of referral management and service recovery. 

BENEFITS
UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100% coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer
• Learn more about these and other UTSW employee benefits!

EXPERIENCE AND EDUCATION

Required

• Education
  Bachelor’s Degree – BSN 
  Additional experience may be considered in lieu of education requirements 
   

• Experience
  3 years of nursing experience 
   

• Licenses and Certifications
  (RN) REGISTERED NURSE Upon Hire and 
  (BLS) BASIC LIFE SUPPORT course accredited by the American Heart Association (AHA) or American Red Cross (ARC) Upon Hire 
   

Preferred

• Experience
  Cardiology/Cardiovascular preferred 
   

JOB DUTIES

• Receives and provides immediate responses to inquiries and patient referrals. Establishes immediate relationship between referral sources and hospital.
• Serve as the clinical link between the referring physician office and HLV. Facilitates communication with referring doctors for patients seen in clinics and for patients discharged from the hospital.
• Coordinates efforts with Health System Physician Referring Service, Health System liaisons, RN coordinators and clinic management to provide stream-lined, efficient systems of referral management and service recovery.
• Coordinates bed placement and medical transportation as needed
• Interfaces with other hospital departments (I.e., infection control, admitting, pastoral care, and nursing) and physicians to facilitate admission process.
• Interfaces with patients as a liaison to facilitate their first visit at UTSW and assists in obtaining records before new patient evaluation.
• Assists with obtaining clearances needed for treatment and care
• Works closely with interdisciplinary core team and oversees referral/intake process to ensure patient has all necessary items needed for meaningful visit
• Assign clinical duties as needed to ensure effective workflows, patient care requirements are meet and clinical quality and safety measures are followed.
• Resource to patients, and families, regarding social services, financial aid and outside resources available
• Reviews referrals, verify information. Determines appropriateness of referral based on established criteria and assures that all patient work up and resulting reports are provided in accordance with protocols.
• Establishes & maintains infrastructure to monitor referring physician practice patterns; alerts team to any change in referral patterns.
• Tracks data regarding intake and referral sources.
• Coordinates efforts with Health System Physician Referring Service, Health System liaisons, RN coordinators and clinic management to provide streamlined, efficient systems of referral management and service recovery.
• Responsible for training future/new coordinators
• Development and maintenance of process maps detailing throughput from intake to procedure
• Development and maintenance of education materials for staff and patients.
• Participates in clinic, facilitates work up and provides education as appropriate
• Participates in inpatient rounding and/or post procedure rounding as deemed appropriate by team
• Works closely with Quality team to include but not limited to: maintaining and validating data, investigating fall outs, performing RCA, participating and/or leading PI projects
• Ensures all quality metrics are completed by staff during clinic visit(s) per protocols by staff the meet registry requirements
• Provides on-call coverage as deemed appropriate by team.
• Performs other duties as assigned.

Knowledge, Skills and Abilities

• Computer skills including EMR (EPIC); Basic Excel.
• Presentation skills, comfortable presenting and speaking to data and processes in multidisciplinary meetings
• Organized and ability to multitask
• Constant walking, standing, bending, turning, and stopping. Pushing and pulling heavy objects such as patient beds. Must be able to help lift and turn patients.

PHYSICAL REQUIREMENTS/WORKING CONDITIONS

Physical Requirements

• Lifting
• Pulling
• Pushing
• Reaching
• Standing
• Talking
• Walking

Working Conditions

• Clinical Setting
• Hospital Setting

Salary Information
Salary is commensurate with education, skills, and relevant experience.

SECURITY AND EEO STATEMENT

Security
This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information.

EEO
UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.